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Old 09-02-2008, 08:24 PM   #11
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Default Re: Could some one please help me identify these items so that I can tell Ganz to get them unstuck from my room? :) Thanks soooo much! ♥♥♥♥♥♥

Looks like the spring fest place mats and the tea set. You will also need to let ganz know which room they are in. When I notified them by email they actually removed every item in the room.
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Old 09-02-2008, 08:24 PM   #12
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Default Re: Could some one please help me identify these items so that I can tell Ganz to get them unstuck from my room? :) Thanks soooo much! ♥♥♥♥♥♥

i had same problem with my goobers lab trophy but ganz fixed it for me
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Old 09-02-2008, 08:30 PM   #13
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Default Re: Could some one please help me identify these items so that I can tell Ganz to get them unstuck from my room? :) Thanks soooo much! ♥♥♥♥♥♥

I think they're the Summer Sensation Place Mat and Toy Tea Set.
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Old 09-02-2008, 09:34 PM   #14
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Default Re: Could some one please help me identify these items so that I can tell Ganz to get them unstuck from my room? :) Thanks soooo much! ♥♥♥♥♥♥

Mine was stuck too and I just told them the placemats were stuck in my kitchen and they were able to "unstick" them. I had no idea what they were called either. You don't have to be exact. Just give them enough info so they can figure it out. I contacted them on the weekend and they had it fixed today.
HTH!
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Old 09-02-2008, 10:35 PM   #15
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Default Re: Could some one please help me identify these items so that I can tell Ganz to get them unstuck from my room? :) Thanks soooo much! ♥♥♥♥♥♥

summer surprise place settings and the tea set.
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Old 09-02-2008, 10:46 PM   #16
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Default Re: Could some one please help me identify these items so that I can tell Ganz to get them unstuck from my room? :) Thanks soooo much! ♥♥♥♥♥♥

I am never that specific. I do my best. I do give them the exact name of my room. That way I don't have the item removed from every room if I happen to have a few of the same item. I probably would say the placemats and tea set. I figure once they have the room and the general item they can figure it out. Also once they are in there it's pretty obvious. I have never had any problem getting them to just remove that specific item from that room. I type the room name as one word. I just capitalize the first letter of every word. I've said "WhiteDogsRoom". That form is so picky on room names.
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Old 09-03-2008, 10:31 AM   #17
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Default Re: Could some one please help me identify these items so that I can tell Ganz to get them unstuck from my room? :) Thanks soooo much! ♥♥♥♥♥♥

Summer Sensation Place Setting and the Porcelain Tea Set
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Old 09-03-2008, 11:48 AM   #18
nettne
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Default Re: Could some one please help me identify these items so that I can tell Ganz to get them unstuck from my room? :) Thanks soooo much! ♥♥♥♥♥♥

you must put back the table that was under it , that is part of the problem stuck item cannot correct itself if the table... isn't there for items to go back on, use the same table. Also, pandafan has it right on the item names I have had a tea set on my asain account stuck since the day I adopted my first pet. The 2 tea sets in my US account were stuck four months, I just decorate around it, email WW about stuck items & they should get to you soon... hope this helps
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