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-   -   Contacting Ganz Today? (http://www.webkinzinsider.com/forum/somebody-help-165/contacting-ganz-today-568634/)

Joani10-26-2009 08:28 AM

Contacting Ganz Today?
I know we all have issues with Ganz today. Used dress codes and Ghost complaints, mainly. I started calling at 9:00 on the dot and have only gotten a busy signal. I know they must be flooded with calls today. Please let me know if anyone got through on these matters. Thanks so much.

xxaeroxx10-26-2009 11:09 AM

Re: Contacting Ganz Today?
Well they close at 5pm so try doing it around 2 or 3pm make sure you don't do it after school for kids who have complaints... so as I said do it around 2pm. The phone number (which you obviously have but for people that don't know it) its 1-866-WEBKINZ and its 9am to 5pm. And you must be over 18 to call or they will NOT accept your call!

Good luck!


NR199110-26-2009 11:12 AM

Re: Contacting Ganz Today?
they probably know we are all mad so they took the phone off the hook!!!:2funny:

rockermom10-26-2009 11:15 AM

Re: Contacting Ganz Today?
Make sure if your issues are not answered to your satisfaction that you ask for a manager.

It always works for me. :)

StLouiscutie18410-26-2009 02:11 PM

Re: Contacting Ganz Today?
I've tried calling them earlier about a code that won;t work and I got the busy signal too.

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