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Old 06-18-2007, 09:15 AM   #1
MissEmmeGirl
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Default Unanswered: Contacting Ganz/Tech Support?

I had something weird happen, and I wanted to ask Ganz about it.

I looked under "Contact Us" just my question wasn't on the list. I found two questions that were close, and waited a day to get a response. Apparently there's supposed to by a "My question isn't on the list" option, but I can't find it!

I've checked the Guide, and been all over the "Contact Us" list, and can't find a way to write in and describe the problem.

Anyone know how to do this?
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Old 06-18-2007, 09:21 AM   #2
MzMoody33
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Default Re: Contacting Ganz/Tech Support?

Their email is support@webkinz.com. Good luck.
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Old 06-18-2007, 09:23 AM   #3
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Default Re: Contacting Ganz/Tech Support?

May take a couple of weeks for them to get back to you, but they will. They are very nice people to help you with whatever you need. Good Luck.
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Old 06-18-2007, 09:48 AM   #4
MissEmmeGirl
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Default Re: Contacting Ganz/Tech Support?

Thanks for the replies!

What happened is I had an outdoor room, surrounded with fence. Then I built another room off one of the fenced sides. The section of fence in front of the "door" disappeared!

It's a little thing, but I'd like them to know it happens. And I'd kinda like my fence section back in my dock, at least!
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