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Old 03-17-2012, 10:28 AM   #1
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Unhappy Answered: Coming off Deluxe question..

The credit card that was tied to my Deluxe Account expired before it was set to auto renew a few days ago. Since I wasn't expecting the card to expire, I wasn't prepared to lose Deluxe.

I noticed once I lost Deluxe, a few clothing items appeared in my dock that weren't there before. It took me a minute to realize they were some of the clothes I had saved in my Deluxe Outfit Categories for a few pets (the 4 extra saved outfits Deluxe Members get). However, I know I had more saved than what appeared in my dock, and I'm not sure where to find the rest if they didn't end up in my dock..?

Has anyone had this happen to them before upon switching from Deluxe back to normal?
I get the feeling if I call, I'll just be told there's nothing they can do if I can't prove I had the items to begin with.. (Which does make sense, dang logic!)
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Best Answer - Posted by meeshelyse
View Post Originally Posted by kirby153785
hmm, I would say buy a month deluxe membership and get the clothes back. I believe that will work
Just bought a new upgrade with no changes, thanks for the suggestion though!

View Post Originally Posted by skullnbows17
I'm really sorry to hear that. Maybe you took a print screen a while back and saved it to your computer that shows proof? I hope so I'm not Deluxe so I cannot really help you out, but calling wouldn't hurt
I'm thinking I should do print screens whenever I add something to my dock from now on, for next time this happens, just in case thanks for the idea!!

View Post Originally Posted by judy999
My deluxe account expired last year and all the clothes that were in my deluxe dress categories popped in my dock. Maybe the clothes you are missing are stored in one of your rooms. Good Luck!
I'm starting to wonder if I had less in there than I thought.. I can't quite remember everything, so I suppose it wasn't thaaat important to begin with right? lol I'll go with that!




Thanks for all the help everyone! I think I'll just chalk it up as being lost in space and leave it at that!
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Old 03-17-2012, 11:22 AM   #2
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Default Re: Coming off Deluxe question..

hmm, I would say buy a month deluxe membership and get the clothes back. I believe that will work
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Old 03-17-2012, 11:25 AM   #3
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Default Re: Coming off Deluxe question..

I'm really sorry to hear that. Maybe you took a print screen a while back and saved it to your computer that shows proof? I hope so I'm not Deluxe so I cannot really help you out, but calling wouldn't hurt
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Old 03-17-2012, 11:27 AM   #4
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Default Re: Coming off Deluxe question..

My deluxe account expired last year and all the clothes that were in my deluxe dress categories popped in my dock. Maybe the clothes you are missing are stored in one of your rooms. Good Luck!
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Old 03-17-2012, 12:50 PM   #5
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Default Re: Coming off Deluxe question..

View Post Originally Posted by kirby153785
hmm, I would say buy a month deluxe membership and get the clothes back. I believe that will work
Just bought a new upgrade with no changes, thanks for the suggestion though!

View Post Originally Posted by skullnbows17
I'm really sorry to hear that. Maybe you took a print screen a while back and saved it to your computer that shows proof? I hope so I'm not Deluxe so I cannot really help you out, but calling wouldn't hurt
I'm thinking I should do print screens whenever I add something to my dock from now on, for next time this happens, just in case thanks for the idea!!

View Post Originally Posted by judy999
My deluxe account expired last year and all the clothes that were in my deluxe dress categories popped in my dock. Maybe the clothes you are missing are stored in one of your rooms. Good Luck!
I'm starting to wonder if I had less in there than I thought.. I can't quite remember everything, so I suppose it wasn't thaaat important to begin with right? lol I'll go with that!




Thanks for all the help everyone! I think I'll just chalk it up as being lost in space and leave it at that!

Last edited by meeshelyse; 03-17-2012 at 12:53 PM.. Reason: Closing Thread
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