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Old 12-15-2017, 10:35 AM   #1
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Question Answered: POTM Snow Machine?

Does anyone else have the problem of their POTM Snow Machine not working? I went to take a picture to submit my room to WKN room designs, but the snow machine didn't work. How can we report things like this to Webkinz?
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Old 12-15-2017, 12:26 PM   #2
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Default Re: POTM Snow Machine?

Did you do the typical things that are recommended such as clearing your cache, cookies, browsing history, switch browsers (to google chrome), restart your computer, make sure everything's up to date (adobe, flash, chrome), switch computers, & etc? If not, I'd highly suggest you try that first bc it sometimes cures problems but if you do all of that & it still doesn't work you could contact Ganz via email or Facebook. This may not work/do anything at all & may seem odd, but I'd try hiding your dock too. Sometimes certain things don't work until you do that so it's always worth a try. I hope it gets fixed for you soon. Good Luck!
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Old 12-15-2017, 11:05 PM   #3
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Default Re: POTM Snow Machine?

The snow machine has not worked since the advent of Webkinz X. Ganz is aware of it and it's on their list of things needing to be fixed, but there's no word as to when it will be.
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Old 12-15-2017, 11:59 PM   #4
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Question Re: POTM Snow Machine?

Thanks for the info, Ranger1985. How can I know what is on the list of things needing to be fixed?
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Old 12-16-2017, 11:02 AM   #5
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Default Re: POTM Snow Machine?

There is always a link to the items fixed on Webkinz World with each update. It says something like click to view the items fixed. There is a HUGE list of items they've fixed already. I noticed a few of the animated item still need repair. My Gazelle's trampoline just seats the pet, no jumping allowed. They will get to it as it becomes a priority, but right now it is mostly focused on the things that interfere with game play. I am happy to see that now we can use the sinks in Mobile and get that extra 5 points for family score

OH and Matoaca113, Welcome to I loved your submission to WKN You better watch out so people don't think you are part of the WKN Newz team LOL

Last edited by Dixiecup; 12-16-2017 at 11:02 AM..
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Old 12-16-2017, 08:30 PM   #6
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Smile Re: POTM Snow Machine?

Thanks, Dixiecup!
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