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Old 08-13-2010, 02:58 PM   #1
band guys are so
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Default Answered: Code Not Working!

So, I got trading cards. I was SO happy, although they're only series one, they didnt have series four at the store. Anyway, I got 3 code in all (I got 2 packs) and so I typed in the first code. 179 kinz cash. Second code... a bag of groceries.. Third code... 'Uh oh!' and it wont except it... what do I do?
Emma8432 is offline Female
Best Answer - Posted by MeWuvKitties
View Post Originally Posted by Emma8432
I keep on trying, and redoing it, I KNOW I'm typing it in right. It just says 'Uh oh!' and has a blank box.
Then I would try to call Ganz.
They'll probably say they can't do anything, but ask them if you take a picture of it and send it to them if that would work.
That's my only suggestion.
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Old 08-13-2010, 03:19 PM   #2
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Default Re: Code Not Working!

Try again, and make sure you type it exactly the same.
Sometimes I don't realize that I mixed up 2 letters or something, so just try again.
If that doesn't work, you could always try calling Ganz, though I'm not sure what they could.
Maybe you could take a picture of the tag and send it to them and see if they can help.
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Old 08-13-2010, 03:21 PM   #3
band guys are so
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Default Re: Code Not Working!

View Post Originally Posted by MeWuvKitties
Try again, and make sure you type it exactly the same.
Sometimes I don't realize that I mixed up 2 letters or something, so just try again.
If that doesn't work, you could always try calling Ganz, though I'm not sure what they could.
Maybe you could take a picture of the tag and send it to them and see if they can help.
I keep on trying, and redoing it, I KNOW I'm typing it in right. It just says 'Uh oh!' and has a blank box.
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Old 08-13-2010, 03:23 PM   #4
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Default Re: Code Not Working!

If you have another account, then you could try it on that one and if you got the items, kinzpost them to you.
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Old 08-13-2010, 03:24 PM   #5
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Default Re: Code Not Working!

View Post Originally Posted by Emma8432
I keep on trying, and redoing it, I KNOW I'm typing it in right. It just says 'Uh oh!' and has a blank box.
Then I would try to call Ganz.
They'll probably say they can't do anything, but ask them if you take a picture of it and send it to them if that would work.
That's my only suggestion.
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Old 08-13-2010, 03:27 PM   #6
band guys are so
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Default Re: Code Not Working!

View Post Originally Posted by Mollycollie
If you have another account, then you could try it on that one and if you got the items, kinzpost them to you.
I only have one account.
View Post Originally Posted by MeWuvKitties
Then I would try to call Ganz.
They'll probably say they can't do anything, but ask them if you take a picture of it and send it to them if that would work.
That's my only suggestion.
Alright, I'll try that... thanks!
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Old 08-13-2010, 03:28 PM   #7
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Default Re: Code Not Working!

Not sure if this is an issue with webkinz codes or not, but sometimes when I have used codes on things like cca cola giveaways there are problems with "zeros" and the letter "O" Try using both IF there is one in your code.
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Old 08-13-2010, 03:40 PM   #8
band guys are so
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Default Re: Code Not Working!

MeWuvKitties, I called, and the lady on the phone is going to call me back with the information, thanks again.
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Old 08-13-2010, 03:56 PM   #9
Call me Pat!
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Default Re: Code Not Working!

View Post Originally Posted by Emma8432
MeWuvKitties, I called, and the lady on the phone is going to call me back with the information, thanks again.
You did the right thing. Only Ganz can solve this issue. I would think either you found an invalid code or someone cheated and entered your code. Hopefully Ganz will come up with a solution for you. Good Luck.
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Old 08-13-2010, 04:17 PM   #10
Webkinz :)
 
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Default Re: Code Not Working!

Are you sure the code is correct? Make sure all the letters and numbers are EXACTLY how the card says so. If it doesn't work, maybe someone else guessed the code and already used it! D:
Or you could call Ganz. They're always helpful (:
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