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Old 10-04-2009, 10:32 PM   #11
Ryleenichole's bunny
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Default Re: Code Doesn't Work

Me too! I have a new unopened figurine that I AM PRETTY SURE HAS NOT BEEN USED BEFORE didn't work!!! D:
I want my figure and it's item! D:;
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Old 10-04-2009, 11:35 PM   #12
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Default Re: Code Doesn't Work

First, I would MAKE SURE that it doesn't work. Type it in letter by letter, checking it. If it still doesn't work, then I am guessing someone tried to either guess the code and got it, or someone like, stole the tag numbers, and put it back... but I am guessing the tag-stealing is the least possible thing that could happen. I would try and call Ganz, it would be faster. They can probably find out who used that code, and delete their account... and then they would give you your bat...

Here is their phone number and everything:

1-866-WEBKINZ * 1-866-932-5469


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Old 10-05-2009, 05:57 AM   #13
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Default Re: Code Doesn't Work

I'm sorry to hear about that! Try calling Ganz because an email can take days to get a response from them. I hope you get your bat soon!
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Old 10-05-2009, 07:51 AM   #14
Kafeebunny
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Default Re: Code Doesn't Work

First, make sure you are typing in the code correctly, and you're not mistaking an "i" for an "l" or something like that. Try putting it in again.

When you have a new webkinz pet from the store, and the code doesn't work, take it back to the store and swap it out.

Ganz said that all stores selling Webkinz have to stick to that policy. Good luck with your bat and congrats on the new adoption!

I hope I helped!
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Old 10-18-2009, 10:56 AM   #15
i <3 #19!
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Default Re: Code Doesn't Work

that stinks!! it sounds like a glitch to me....... cause other ppl have said that one your thread, and with other stuff to........ either that or some person is getting really luck guessing all these codes

!!!!!!!!!!!!!!! hope it gets fixed!!!!!!!!!!!!!!!!
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Old 10-18-2009, 11:39 AM   #16
 
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Default Re: Code Doesn't Work

that stinks i'm always afraid that will happen to me i hope you get you bat on your account
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