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Old 02-01-2009, 03:04 PM   #1
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Question Unanswered: Clubhouse and Tournament arena help needed

Can someone help me get into the club house and tournament arena? I keep getting a pop up that says "Can not Connect" and wondered if it was something to do with the security settings on my computer. I am using windows vista and Norton 360 for anti virus. Its really frustrating.

I tried lowering my security settings a bit but that didnt help. Anyone have any hints or ideas?
Thanks in advance!

I was also wondering if either a manatee or an otter came with water rooms or do I need a REAL fish animal?
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Old 02-01-2009, 03:08 PM   #2
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Default Re: Clubhouse and Tournament arena help needed

Try clearing cache/history/cookies and then try again.

To answer your question, yes, the manatee and otter should come wih underwater rooms.
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Old 02-01-2009, 03:08 PM   #3
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Default Re: Clubhouse and Tournament arena help needed

The same thing happens to me sometimes. The thing is that in the color zone you are in has an overload of people using that zone (at least thats what I think) I would try using a different color zone thank you are using now. That always solves the problem for me. Good luck!
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Old 02-01-2009, 03:12 PM   #4
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Post Re: Clubhouse and Tournament arena help needed

The manatee comes with a water room if you do not have 10 webkinz the otter does not.
For the tournament arena and clubhouse try clearing cookies
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Old 02-01-2009, 03:36 PM   #5
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Default Re: Clubhouse and Tournament arena help needed

Okay folks. I cleared the cookies, cache, temporary internet stuff but I STILL can not nor have I ever gotten into the club house or the tournament arena other than the quck tournaments. I keep getting the message "could not connect"

Any more ideas?
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Old 02-01-2009, 03:37 PM   #6
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Default Re: Clubhouse and Tournament arena help needed

mmm.... weird... not sure what is happening.
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Old 02-01-2009, 03:44 PM   #7
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Default Re: Clubhouse and Tournament arena help needed

Did you turn on your phone before going to those places?
That might affect whether you get in or not.
It usually works for me.
Otherwise, I don't know what you can do.

~eboni3
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Old 02-01-2009, 03:56 PM   #8
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Default Re: Clubhouse and Tournament arena help needed

I never thought of that before but I just tried turning on the phone and going in and that didnt work for me either...
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Old 02-02-2009, 02:09 AM   #9
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Default Re: Clubhouse and Tournament arena help needed

Did the phone turn on at all when you tried?

Some time ago I read about some people having problems getting into the clubhouse, and it seemed to be related to what server their account was on, as some people had the problem, while others didn't. If your phone won't even turn on you may need to contact Ganz, as the problem is probably on their end.
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Old 02-02-2009, 03:42 AM   #10
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Default Re: Clubhouse and Tournament arena help needed

I sometimes get that message as well, or it says Use already logged in, if you log out and in again it will probably work, it does for me. I think that sometimes if you log out with your phone on it sometimes still thinks you are still there, I have logged into my other account right after logging out of my other and it still shows that i am still logged in. so try logging out and when you log back in go to your room and turn your phone on before you go to the clubhouse.
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