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Old 08-10-2009, 11:17 AM   #1
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Default Unanswered: CLUBHOUSE GUEST?!?!?!?!?

someone help me!! since yesterday i keep getting kicked out of the regular clubhouse saying something about "being a guest or visitor." it happens like every few minutes what is up with that?!?! is this happening to anyone else??
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Old 08-10-2009, 11:20 AM   #2
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Default Re: CLUBHOUSE GUEST?!?!?!?!?

no....thats odd..i would contact ganz about that
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Old 08-10-2009, 11:40 AM   #3
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Default Re: CLUBHOUSE GUEST?!?!?!?!?

Hmm, that seems realy weird. Yea, contact Ganz about it

Good luck
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Old 08-10-2009, 11:46 AM   #4
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Default Re: CLUBHOUSE GUEST?!?!?!?!?

Your kinzchat phone turns off. Happens to me ALL THE TIME. I don't get that exact message, but I am pretty sure that there is a glitch. I'll be doing something in the clubhouse, minding my own business, when all off a sudden I get kicked out. (T_T) The kinzchat phone turns off and is now gray. (Did u know that there is an actual gray zone? I couldn't believe it! But, hey, it does happen now and then.)

Next time it happens, look at your kinzchat phone. Pay close attention. I'm 98% sure that that is the problem. (And if not, contact Ganz.) Sometimes logging off and logging back on can help, too. If the kinzcha phone does turn off, turn it back on, but make sure you're in a different zone than the one you were just in.

Hope I've helped!!!!!

~Tink
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Old 08-10-2009, 12:46 PM   #5
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Default Re: CLUBHOUSE GUEST?!?!?!?!?

Randomly your Kinzchat phone turns off. It is a glitch that Ganz probably hasn't fixed. I get it all the time. You can just go right back into the clubhouse!
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Old 08-10-2009, 03:47 PM   #6
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Default Re: CLUBHOUSE GUEST?!?!?!?!?

I've been having this same problem for a while as well.
What I would try and do is change the zones and see if you
can get into a room that way, if not, try logging out and then
back in again and if NEITHER of those work, I would try clearing
your cache and/or restarting your internet browser. The problem
should be resolved after that, however, if it is not, I would try contacting
Ganz. The best way to do that is by phone and their phone number is
1-866-WEBKINZ.

- Midnights Bliss
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Old 08-12-2009, 10:11 PM   #7
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Default Re: CLUBHOUSE GUEST?!?!?!?!?

thanks guys!!! you all helped a lot!
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Old 08-12-2009, 10:16 PM   #8
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Default Re: CLUBHOUSE GUEST?!?!?!?!?

I think your kinzchat phone may be turning off, so if you get kicked out and your phone is gray, no worries just turn it back on and switch zones. if it's colored though I would contact ganz
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Old 08-12-2009, 10:16 PM   #9
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Default Re: CLUBHOUSE GUEST?!?!?!?!?

It takes me forever lately to get into the clubhouse, and once I'm in, I have about 5 minutes before I get a message saying "You are changing color zones" and I get kicked out. Not quite the same as your problem, but similar. Calling Ganz may help, like Midnights Bliss said. Good luck.
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