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Old 07-23-2011, 07:38 PM   #1
Webkinz :)
luv2writeNS has disabled reputation

Angry Unanswered: Clubhouse Freezing :(

First of all, I feel like I've been over-using the help section, sorry about yet another question.
(what can I say, I'm curious! )

The clubhouse has always glitched for me, ever since they came out with it, and I understand it does for many. But since KC+ came out, I can't really go in it at all. I really love the trading room, and it's sad how I can't trade. D:

I can't be in KC OR KC+ for more than five minutes before it freezes. I've tried clearing my cache multiple times, switching browsers (google chrome and internet explorer both freeze exactly the same). I have the latest Adobe/Flash at all times. It's done this for years, and this is why I never go in the clubhouse to this day. I see so many threads like this, so I guess I never felt the need to post this, but I really want to trade all the sudden for smurf items.

So does anyone have any tips/tricks to make the clubhouse load faster? I'll try anything.

EDIT: Thanks for the replies everyone. I'd like to add that I'm in Canada, (someone was wondering if it had to do with where you live) and my computer works with most other things fairly quickly. Webkinz loads pretty fast, all except the clubhouse & kinzville park. (but the KVP has always loaded slow, so I'm not concerned about that. ) I do have an anti-virus software, it's a pretty respected name (Norton) so I don't know if that's it. I think I will end up emailing Ganz, it's probably the best solution.

Do you think it's just my (old) computer? I hope not.....

Last edited by luv2writeNS; 07-24-2011 at 09:51 AM.. Reason: adding extra info
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Old 07-23-2011, 08:22 PM   #2
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Default Re: Clubhouse Freezing :(

i have this problem too, not as bad as you describe, but it is quite bad.
it may be a little because of an old computer. i used to have an old computer, and it was a lot slower than on fast computers. but i think it's also connected to the hour you play, on crowded hours (US afternoon) i can barely get in there. right now it's ok for me.
i also think it may be connected to the place you are. maybe people who live in the US or Canada get it faster?
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Old 07-23-2011, 09:23 PM   #3
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Default Re: Clubhouse Freezing :(

How frustrating! So sorry that has been happening for so long. It's definitely time to fix that issue so you can finally trade!
I do think it may have something to do with your old computer, since it sounds like you've tried everything and it's an ongoing problem. The only thing I can think of is that you could try installing an anti-virus malware or another program to clean up your computer by getting rid of old files and such to help it run faster and smoother. BUT if your computer is relatively fast and doesn't have any problems running anything else, it should be fine in Webkinz, too, so I'd give Ganz a call to see if they can help:
Contact Ganz - Webkinz Insider Wiki

Just a note:
It seems that the clubhouse, especially KC+, has been running slow for everybody these past few days. When I've gone into trading rooms, people tell me that the room keeps freezing up for them, and I'm experiencing the same issues even though it has run fine in the past. You still can trade functionally, but it takes longer to wait for the screen to catch up. Maybe your computer can't get past these freeze-ups?
Maybe you should wait to contact Ganz with this issue until they fix the frequent freeze-ups, just to avoid further frustration.

Good luck! I hope you can get this issue fixed!

Last edited by Kayfookey; 07-23-2011 at 09:27 PM..
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Old 07-23-2011, 10:16 PM   #4
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Default Re: Clubhouse Freezing :(

It's okay, it happens to me too. I think it might happen to everyone now in then. I have something siimilar to that going on, all of WW freezes! =( Oh and have you tried switching to Firefox? That might work.
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