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I clicked the button in the Click to win contest on January, 14th. The message said that I won a touring van, and the message at the top of the screen said that I won. I even received a message congratulating me from one of the Webkinz insider members. I still haven't received my code. I have checked my messages---no code. I do not know what a private message means. I even checked my email--no code. How can I resolve this problem or is it not resolvable? I have enjoyed the contest, and my kids have even enjoyed it. What do I need to do, or is it too late? Thank you for your help.
First of all, congratulations for winning!! Then, you should receive the code via PM, that is Private Message. On the left of the WI forum page, when you're logged in you see Welcome,1409tiredmom, and just under it PMs. Clicking on it you open your private messages box. Anyway when you receive a new PM you see a blue blinking notifications! I'm sure you'll receive your code soon, and I hope I explained it well!
Ops, I didn't notice that you're new! Welcome welcome! you will be able to receive PM when you have ten posts - I think! - but I'm sure the staff will find a way to give you your code!
A private message is something that you can receive from other WI members in a "Private Message" box. Normally new members do not have access to PM's until you have made 10 posts. I'm not sure whether or not a staff member can over ride that. You could try using the Contact Us page in the mean time.
I am pretty sure it is because you are a Lil Kinz, Tired Mom Just hang tough, you will get it.
Go to the very bottom of this page and click on 'Contact Us' If you send an email to Admin through this I guarantee you that Justin will get it and you will get your Touring Van
Congratulations on the Awesome Win and Welcome, to Webkinz Insider
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