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Old 10-28-2008, 03:07 PM   #1
Webkinz :)
 
~Shadowfax~'s Avatar
~Shadowfax~ is an unknown quantity at this point

Arrow Unanswered: CLICK if you can help! I can't log in!

I was wondering if anyone could help me...i can't log in!! When I first attempted to log in, it took a long time, then a sign popped up saying "could no connect". So I tried again, and here I am, 15 minutes later, still staring at the loading sign. I really want to buy those halloween items before they're gone today!! Please help!
~Shadowfax~ is offline
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Old 10-28-2008, 03:08 PM   #2
hat Remains.
 
MysticMist's Avatar
MysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with graceMysticMist wears the mantle of perfection with grace

Default Re: CLICK if you can help! I can't log in!

Okay...this is because of Webkinz being slow.

Try clearing your cache:

http://www.webkinz.com/us_en/bulleti...lscreen.html#2
MysticMist is offline Male
Old 10-28-2008, 03:11 PM   #3
Gift Guru
 
ouscream's Avatar
ouscream is a splendid one to beholdouscream is a splendid one to beholdouscream is a splendid one to beholdouscream is a splendid one to behold

Default Re: CLICK if you can help! I can't log in!

Try refreshing your internet, or log back into webkinz another time.
ouscream is offline Female
Old 10-28-2008, 03:15 PM   #4
Edward♥Cullen
Webkinz :)
 
E-Angel's Avatar
E-Angel is a jewel in the roughE-Angel is a jewel in the rough

Default Re: CLICK if you can help! I can't log in!

Im sorry The Halloween items this year are really cool! Try deleting your temporary internet files and your cookies. If that doesn't work click the following link:
http://customerservice.webkinz.com/cs/us_en/li.php
It wil take you to the Ganz customer servise "I cannot load WW" page.
Hope they fix it soon!
~E-Angel
E-Angel is offline Female
Old 10-28-2008, 03:18 PM   #5
Webkinz :)
 
~Shadowfax~'s Avatar
~Shadowfax~ is an unknown quantity at this point

Default Re: CLICK if you can help! I can't log in!

Thanks all for your help!! *reps*
I did clear my cache, but I'll try the ganz customer service!
~Shadowfax~ is offline
Old 10-28-2008, 03:18 PM   #6
Gifted
 
rileybulldog26's Avatar
rileybulldog26 is just really nicerileybulldog26 is just really nice

Default Re: CLICK if you can help! I can't log in!

i would re-start your comp.
rileybulldog26 is offline Female
Old 10-28-2008, 03:24 PM   #7
pococutie
Webkinz :)
 
Webkinz_Cutie27's Avatar
Webkinz_Cutie27 is on a distinguished road

Default Re: CLICK if you can help! I can't log in!

Try again or use a different computer.
Webkinz_Cutie27 is offline Female
Old 10-28-2008, 03:31 PM   #8
owzer!! I am
Gifted
 
Luvmylaurecas's Avatar
Luvmylaurecas will become famous soon enough

Default Re: CLICK if you can help! I can't log in!

well if you have contacted Ganz...super! If not, well to give you some comfort, the same exact thing happened to me yesterday. I did nothing. I just waited around 3 hours before I attempted to log on...it worked. I know how you feel about those Halloween items...hopefully you get logged on really soon. Best of luck
Luvmylaurecas is offline Female
Old 10-28-2008, 09:01 PM   #9
Webkinz :)
fudgie62 is an unknown quantity at this point

Default Re: CLICK if you can help! I can't log in!

the same thing happened to me so I cleared my temp. internet file waited about 1 hour and it worked im not saying it will work for you but whats the harm in trying?
fudgie62 is offline Male
Old 10-28-2008, 09:17 PM   #10
OMIGOD I'm finally a
Webkinz :)
 
ZippyGirl12345's Avatar
ZippyGirl12345 is on a distinguished road

Default Re: CLICK if you can help! I can't log in!

Ya my internet has been acting up lately and so has my WW
ZippyGirl12345 is offline
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