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Old 10-01-2008, 02:08 PM   #11
Webkinz :)
jedijson is an unknown quantity at this point

Default Re: Clear history & cache if you can't get into W-Shop or can't see text, etc.

Still nothing. Can get logged in, but can't really do anything on my kids accounts--although I was successful in getting the bubblegumasauruses adopted for them.
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Old 10-01-2008, 02:11 PM   #12
Banned
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Default Re: Clear history & cache if you can't get into W-Shop or can't see text, etc.

What do you mean cleared your browser?
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Old 10-01-2008, 02:11 PM   #13
hee! I'm a
Gift Guru
 
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Default Re: Clear history & cache if you can't get into W-Shop or can't see text, etc.

Jedi,

You have to clear everything except passwords (Mainly because I hit 'em all and didn't do it one by one so not sure which one exactly it was, LOL!!)
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Old 10-01-2008, 02:11 PM   #14
Banned
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Default Re: Clear history & cache if you can't get into W-Shop or can't see text, etc.

sorry I'm not very good with computers.....
iluvwarriors is offline
Old 10-01-2008, 02:18 PM   #15
tkdchristin
Webkinz :)
 
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Default Re: Clear history & cache if you can't get into W-Shop or can't see text, etc.

my computer will not let me do that
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Old 10-01-2008, 02:19 PM   #16
appleloverfreak
Webkinz :)
 
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applegirl33 is on a distinguished road

Default Re: Clear history & cache if you can't get into W-Shop or can't see text, etc.

Good idea, I never thought of that!!!
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Old 10-01-2008, 02:21 PM   #17
hee! I'm a
Gift Guru
 
Bananagoil's Avatar
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Default Re: Clear history & cache if you can't get into W-Shop or can't see text, etc.

View Post Originally Posted by TKD Christin
my computer will not let me do that
TDK - someone must have administrative rights on your computer locked down. When you get a chance can you ask whoever that is to do it for you?
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Old 10-01-2008, 02:26 PM   #18
dylanmarissa
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Default Re: Clear history & cache if you can't get into W-Shop or can't see text, etc.

I always try that first thing when I have problems but it hasn't worked today. Haven't been able to get on since 8AM this morning (all 3 of us at my house adopted our pugs, no problem), then left for school, now back & first nobody could get on to any account.

I went off for an hour, came back, tried again.

This time I was able to get in but as soon as I tried buying items at WShop, I got booted off, that "unable to connect to Webinz World" message.

Hope it doesn't take my $4,000 and coupons.

I love WW but all the problems can be so frustrating.
Thanks for offering good advice, logging off & clearing cashe as you suggest often does solve problems. Wish it worked for us today!
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Old 10-01-2008, 02:26 PM   #19
hat Remains.
 
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Default Re: Clear history & cache if you can't get into W-Shop or can't see text, etc.

For Firefox...

Tools, Clear Private Data.
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Old 10-01-2008, 02:27 PM   #20
Lil Kinz
 
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Trixie28 is an unknown quantity at this point

Default Re: Clear history & cache if you can't get into W-Shop or can't see text, etc.

Didnt work!!! Cleared cache, opened new browser... Etc etc... Still not working!!
Trixie28 is offline Female
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