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Old 11-09-2008, 10:28 AM   #11
tkaboni
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Default Re: cheated on pet of the month

View Post Originally Posted by LinLin
My son just got the pet of the month blue hippo. We were very excited as I entered his code. We got the box with his gifts inside. After that it gave him his "pet of the month" extra gift and when he opened it, it said "you have won $0" and that's it!!! My son was very dissapointed and I am too. Would contacting webkinz do any good?

Thank you
I had the same issue and have had my issue corrected by Ganz. I had to email them through the contact form on Webkinz's webpage, they sent me an email with a code to call them. I had to leave a message with my information and they called me back to confirm my information and added my items from the POTM loot bag. (Keep in mind, I did not receive an actual loot bag, they just added the items to my dock)
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Old 11-09-2008, 10:37 AM   #12
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Default Re: cheated on pet of the month

We had problems with the hippo when we adopted them (2 accounts) on the first of the month. Here's my experience:

http://www.webkinzinsider.com/forum/....html?t=420086
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Old 11-09-2008, 11:22 AM   #13
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Default Re: cheated on pet of the month

Contact them! Hopefully they will give you something.
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