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Old 10-30-2007, 12:45 PM   #1
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Default Unanswered: Charms missing

I was wondering if anyone else has found charms and them not given to them. I found a key and one pod had a drum charm and it never showed up in my charm box. My daughter also found a thunder cloud but it never gave it to her. What's that all about? Anyone else have this prob?
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Old 10-30-2007, 02:01 PM   #2
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Default Re: Charms missing

Hello beachbumkinz..Im sorry, its a glitch..you arent alone, so many people have not been getting their charms and/or missing charms as well..hopefully ganz will fix it soon..seems like Ive read where some have gotten their charms back..but not everyone. If it continues, it wouldnt hurt to contact them via email..and let them know your situation just to keep them aware of the problem.
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Old 10-30-2007, 03:09 PM   #3
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Default Re: Charms missing

I've read a lot about a glitch that is when you get a key and then a charm inside the door. Now I get nervous when I get a key instead of excited. Good Luck getting your charms.
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Old 10-30-2007, 05:23 PM   #4
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Default Re: Charms missing

My daughter's both have lost charms too!! They had about 3 charms each.
Where did they go???
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Old 10-30-2007, 08:32 PM   #5
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Default Re: Charms missing

thanks guys! At least I know it is not just us! I really hope it gets fixed though.
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Old 11-01-2007, 02:55 AM   #6
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Default Re: Charms missing

Earlier this month, all of my charms went missing for awhile. I did email tech support, and got the form letter reply "we're aware of the problem, we're working on it". On Oct 23 they were all back.

While they were missing, if I found a charm, it didn't show up on the tree. If it was a duplicate charm of one I had before they went missing, I got the message that I would get the kinzcash.

When they reappeared, I had everything - old and new ones. They were always "there", just invisible.

I would guess the same thing will happen on your account(s). Once the glitch is fixed, the charms will all be visible again.
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Old 11-06-2007, 07:40 PM   #7
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Default Re: Charms missing

Yesterday I went into the forest and I got sap. Well ok wait 6 hours try again. HOW EVER the "clock" was going UP and not DOWN it was adding time ... so I figured it was another charm problem. I went into my charm case and I had NO charms AT ALL even the ones I got at my Hallmark! when I went back in today they where there however I am missing 2 of the V,charms I had crest moon and the crab I know those both because I found the moon when there was one in the sky. And the crab...well I am a cancer...so of course I would be happy to get it. But it is now gone off to the black hole of Webkinz world.
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Old 11-07-2007, 01:29 AM   #8
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Default Re: Charms missing

I have 3 accounts, and do the charm forest at least twice a day. In the past month I've gotten maybe 2 charms. Most of the time I get swamp gunk. Once or twice I got keys, and all I ever get with the keys is candy and glop. I've got a ton of t shirts though, that I'm more than willing to give away. Anyone want them? Post a note on my thread to make it legal, heck, I'll send you 2 or 3 shirts if you want 'em.. Maybe I can start some good karma and Ganz will start giving us charms again!
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