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I accidentally named my pet with the secret code as the name - thought I was already at that point in the adoption process. I would like to get this changed but so far Webkinz has ignored my repeated requests and e-mails. Do they want my account to get hacked? I can't take this pet to any public areas at all because the secret code will be out there for the world to see. They should have an error message if you even try to name a pet with the secret code. Does anyone have any suggestions of how to reach a real person at Webkinz?
Call Ganz and tell them it is VERY important, do NOT let anything about that pet public, even your whole account maybe to be safe, email them writing it's very important, make it clear you need their assistance.
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