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Old 08-08-2009, 04:38 PM   #1
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Default Unanswered: Cash Cow trophy missing

Okay, so this is a bit of an odd problem --my Cash Cow trophy had been stuck on the floor for months (as I've read, this is quite common). However, with the new glitch of all the items "falling through" the tables and getting stuck on the floor, I found, much to my surprise, that I could finally unstick the Cash Cow trophy from the floor. So i took it out of the room and put it in my dock, thinking I wouldn't want to put it back on a table only to risk it getting stuck again.

Well, now the Cash Cow trophy is completely gone-- I cant find it anywhere! It's no longer in my dock, nor is it in the room. Everything else is still there, although still stuck, but the Cash Cow trophy seems to have vanished completely. Any suggestions, or anyone else have this happen?
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Old 08-08-2009, 04:40 PM   #2
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Default Re: Cash Cow trophy missing

Hmmm. I'm thinking it's just a glitch. I'm going to go check mine.
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Old 08-08-2009, 04:47 PM   #3
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Default Re: Cash Cow trophy missing

My items are still stuck on the floor. You can go to Customer Service on the Log In page and click: I Have Something Stuck! That'll fix the stuck item problem, or at least for as many as possible.
For the missing item, I would call Ganz. Because I don't know what that's about.
Here is the number: 1-866-WEBKINZ and their email: support@webkinz.com
I hope this helps!
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Old 08-08-2009, 05:07 PM   #4
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Default Re: Cash Cow trophy missing

Did you try logging out and logging back in? Good luck, I hope it comes back.
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Old 08-08-2009, 05:14 PM   #5
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Default Re: Cash Cow trophy missing

Good luck !! Call Ganz on Monday !! Double check your dock , & try logging in & out !! Thats all the advice I can think of !! Everything is all messed up lately !!
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Old 08-09-2009, 12:44 AM   #6
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Default Re: Cash Cow trophy missing

View Post Originally Posted by anniekodi1116
My items are still stuck on the floor. You can go to Customer Service on the Log In page and click: I Have Something Stuck! That'll fix the stuck item problem, or at least for as many as possible.
For the missing item, I would call Ganz. Because I don't know what that's about.
Here is the number: 1-866-WEBKINZ and their email: (DELETED BY GANZ)
I hope this helps!
Items being stuck or falling underneath the table is a system wide problem. See my thread for more information.

http://www.webkinzinsider.com/forum/...-items-541333/

I'm sorry that Ganz does NOT have an email address! They dropped it in October 2008.

http://www.webkinzinsider.com/forum/...ddress-247012/

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