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Old 10-29-2011, 05:26 PM   #1
Lil Kinz
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Default Unanswered: Caring Valley Question

I purchased Estore points, hoping to buy a Caring Valley tree. After entering the codes, I don't see an option from Estore to purchase the seedlings. What am I doing wrong? Please help.
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Old 10-29-2011, 05:31 PM   #2
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Default Re: Caring Valley Question

The saplings come with the Caring Valley pet (the Orca whale this month) or the tree kit. They are both shown in "The Caring Valley" section under the "Webkinz Spotlight" section of the estore menu.

Hope this helps
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Old 10-29-2011, 05:31 PM   #3
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Default Re: Caring Valley Question

This might help you. Caring Valley - Webkinz Insider Wiki
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Old 10-29-2011, 05:50 PM   #4
Lil Kinz
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Default Re: Caring Valley Question

I appreciate the help, but I'm still lost. When I go to Estore I'm shown 12 categories starting with "Pets", etc. I can't find the tree kit anywhere in those categories. If I click on Caring Valley on the map, I don't see the kits for sale either. I'll keep looking for Webkinz Spotlight. Do I need to exit my account?
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Old 10-29-2011, 05:54 PM   #5
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Default Re: Caring Valley Question

Joi is speaking of the ganzestore, not the one on your Webkinz account.
Here's a link to what she is speaking of:
Webkinz Pets: Buy Webkinz - Webkinz Shop - Webkinz Store
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Old 10-29-2011, 06:04 PM   #6
Lil Kinz
koalatom is an unknown quantity at this point

Default Re: Caring Valley Question

Aha! But, if the points are on my Webkinz account, can the purchase still be made?

Thank you for the responses. I'll re-purchase thru the Ganzstore. Have a great Weekend.

Last edited by koalatom; 10-29-2011 at 06:04 PM..
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Old 10-29-2011, 06:30 PM   #7
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Default Re: Caring Valley Question

I wasn't able to find the Caring Valley Tree Kit in the Webkinz estore. I believe you can only purchase it through the Ganz estore. Since your points are on your Webkinz account, you will either need to buy points again, this time on your Ganz estore account, or call and ask for them to transfer your points back to your estore account.
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Old 10-29-2011, 06:36 PM   #8
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Default Re: Caring Valley Question

View Post Originally Posted by koalatom
I appreciate the help, but I'm still lost. When I go to Estore I'm shown 12 categories starting with "Pets", etc. I can't find the tree kit anywhere in those categories. If I click on Caring Valley on the map, I don't see the kits for sale either. I'll keep looking for Webkinz Spotlight. Do I need to exit my account?
Sorry about that confusion - I was talking about the Ganz estore, not the estore within WW.

Cheesy is right - ask Ganz to transfer the points or else you'll have to buy more points from the Ganz estore. I hope it works out for you.
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Old 10-29-2011, 07:34 PM   #9
Lil Kinz
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Default Re: Caring Valley Question

Thank you all for the help.
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