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Old 09-29-2009, 05:19 PM   #1
avadel20
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Default Unanswered: The Caring Valley help

I bought the pinto for the september for The Caring Valley but it not add it at all so what do I do ?

do I call up someone and if I do were the phone mumber?
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Old 09-29-2009, 05:58 PM   #2
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Default Re: The Caring Valley help

Hi there,
I am sorry you are having so much trouble. Look at this link. It has the phone# for Ganz to call and report problems. Good luck to you and let us know how you make out..
http://www.webkinzinsider.com/forum/...ddress-247012/
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Old 09-29-2009, 06:04 PM   #3
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Default Re: The Caring Valley help

Hi, did your pinto come with the extra tag for caring valley? It won't get you into the caring valley and get you the tree unless it has the extra caring valley tag. That is separate from the adoption tag. It is a green tag with a code on it. You need to go to the code shop to enter that code. Good Luck.
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Old 09-29-2009, 06:06 PM   #4
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Default Re: The Caring Valley help

Did you buy the Caring Valley Pinto or just the regular Pinto from the Webkinz line? Your Pinto should have had two tags if it was caring valley. The first is a regular code to log in the Pinto and the second green tag gets entered in the code shop and gives you the caring valley prize. Call Ganz if your green caring valley code did not work. 1-866-WEB-KINZ

I hope that helps.
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Old 09-29-2009, 06:07 PM   #5
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Default Re: The Caring Valley help

thank you i will try
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Old 09-29-2009, 06:11 PM   #6
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Default Re: The Caring Valley help

Hey Avadel,

Which Pinto did you buy, the regular Pinto, or the Caring Valley Pinto? The Caring Valley Pinto has 2 tags to log on which might be the problem.

Or did you log on a Pinto and it just didn't show up at all?

Anyways, Ganz's number is 1-866-WEBKINZ or use the link Jasmyn1129 put in her post.

Good luck and PM anyone if you need help!!!

-pumpernickel
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Old 09-29-2009, 06:49 PM   #7
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Default Re: The Caring Valley help

i bought it today and it look like there is only one tag? no green tag
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