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Old 12-31-2009, 02:21 PM   #11
Nick Jonas <3
Webkinz :)
 
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Default Re: cant remember password!

I keep all my secret codes in a scrapbook.... when you get a new Webkinz, make sure to keep the code. I don't think there is any way to get on your account. Sorry!!
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Old 12-31-2009, 04:06 PM   #12
hy am I still a
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Default Re: cant remember password!

I would keep the secret codes in a ziplock. Then when I need one I just pull one out. After I adopt another webkinz I put the one I had in the bag on a page in a book. I also type them on the computer so I can get to them easily. I hope this helped you make it easy to get to them.

But to help you, you MUST call GANZ at 1866WEBKINZ and give them the username, and email you used when you signed up. If you did not provide an email you have to tell them the first pet you adopted and maybe the name and they will be able to reset the account password for you. You should write down the password, and ask for a secret code to keep. That should work for you.

Last edited by SmelzGood84; 12-31-2009 at 04:19 PM..
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Old 12-31-2009, 04:12 PM   #13
band guys are so
Gifted
 
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Default Re: cant remember password!

Hmm.. you should keep searching for Webkinz Codes. Maybe you didn't throw all of them away and you still have one. Always keep trying.
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Old 12-31-2009, 04:20 PM   #14
I love my FAMILY
Webkinz :)
 
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Default Re: cant remember password!

I was once away on a vacation when I had to contact Ganz, so I did not have any codes with me. They asked me how many animals I had, and what their names were, and also what was the name of the last pets I adopted. They are very good at helping while at the same time using security measures. Give Ganz a call and I hope you're able to get back into your account.
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