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Old 10-29-2009, 07:26 PM   #1
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Default Answered: Can't Open Lazy Zum Prize Box

I was wondering if anyone else has this problem........ I got my last lazy zum today but everytime I click the box in the middle WW logs me out. The box is still waiting to be opened when I log back in.
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Best Answer - Posted by Joani
I also completed my lazy zum on one of my accounts and could not open the gift. I called Ganz and they said they were working on it. As soon as it is fixed we will be able to open the gift.
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Old 10-29-2009, 07:29 PM   #2
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Default Re: Can't Open Lazy Zum Prize Box

The Zumz have been having a lot of problems ever since ZumBuddies.

If I were you I'd either wait/clear you cache/restart your computer/or call Webkinz at 1-866-WEBKINZ. Good luck!!

~xxaeroxx
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Old 10-29-2009, 07:31 PM   #3
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Default Re: Can't Open Lazy Zum Prize Box

Thanks, think I will wait a few days for now. I have cleared my cache and restarted, and I am in Australia so calling doesn't really work for me.
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Old 10-29-2009, 07:32 PM   #4
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Default Re: Can't Open Lazy Zum Prize Box

I also completed my lazy zum on one of my accounts and could not open the gift. I called Ganz and they said they were working on it. As soon as it is fixed we will be able to open the gift.
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Old 10-29-2009, 07:37 PM   #5
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Default Re: Can't Open Lazy Zum Prize Box

Thanks Joani, that's the answer I was after, as much as I didn't want anyone else not to be able to have their prize, it is nice to know this is not just me affected issue, can you tell me how long ago this was please?

I'm closing the thread so if you could PM me that would be great - THANKS!

Last edited by Ladyt; 10-29-2009 at 08:36 PM..
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Old 10-29-2009, 07:39 PM   #6
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Default Re: Can't Open Lazy Zum Prize Box

Not that you are missing a whole lot, it is just a sign post
But it does have to do with the Zumbuddies being introduced into the site.
No worries, though. They will get that figured out quickly enough if others make that call
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Old 10-29-2009, 07:46 PM   #7
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Default Re: Can't Open Lazy Zum Prize Box

Ohhhh Dixie, I know it's just a sign, but it's my sign and the first box I get to open, so I'm being a big baby and want it now . I'm happy to wait for it (only since I have to).

PLEASE eveyone else ring if you have the same problem
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