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Old 03-09-2008, 06:12 PM   #1
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Angry Unanswered: Can't Move My Dragon Table & Flowers!!

Hi I decided to redecorate last week and tried to remove my old furniture from my first room and I was successful until I got to my Dragonfly table and the flower vase that was on top of it. When I click on it it won't let me move it or remove it. The flower vase is basically floating in midair next to the table. I'm getting frustrated with is since I can go on with my redecorating of my room with the table and floating vase in the way. If anyone has had this problem, I would appreciate any help. This has been going on for about 3 weeks now. Please help!


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Old 03-09-2008, 06:41 PM   #2
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Default Re: Can't Move My Dragon Table & Flowers!!

I had this same problem in my garden--I had a white table and my gardening guide just floating around forever. It took several weeks to get it fixed, but it was successful after awhile. If you go to the customer service section of webkinz you'll be able to send them a note telling them you have an item stuck--that should do the trick!
Good luck!
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Old 03-09-2008, 08:55 PM   #3
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Default Re: Can't Move My Dragon Table & Flowers!!

go to customer and click the item stuck or email ganz at support@webkinz.com
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Old 03-10-2008, 08:03 AM   #4
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Default Re: Can't Move My Dragon Table & Flowers!!

In the customer support section is a section for stuck things. Here's the link http://customerservice.webkinz.com/cs/ss.php

It will take a couple weeks for them to get your item unstuck. When they have fixed it your item will show up in your dock.
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Old 03-10-2008, 04:16 PM   #5
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Default Re: Can't Move My Dragon Table & Flowers!!

Thank You so much for your help! I hope it get's unstuck soon!
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