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Old 01-25-2010, 04:17 PM   #1
furbyamy
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Default Unanswered: Can't move certain things

Hi Everyone,
How is everyone doing?
I am having problems with moving my candy cane thing for the past couple of days.
I click on Edit, and then click the candy cane and it doesn't seem to be working right.

Thanks,
Amy
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Old 01-25-2010, 04:39 PM   #2
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Default Re: Can't move certain things

It might be stuck in the room. Contact ganz or log in and out.
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Old 01-25-2010, 04:42 PM   #3
horan's bed
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Default Re: Can't move certain things

Like Jay said, it might be stuck.
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Old 01-25-2010, 05:27 PM   #4
ait fest, yawn
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Default Re: Can't move certain things

That happens to me A-LOT.
Sometimes what I do is clear all the objects around it by either moving them away from the stuck item or removing them to my dock.
After that I will switch rooms and then go back into the room to see if I can remove it.

If you still can not, then it is stuck.
You can find out how to contact Ganz about stuck items if you click on the Customer Support button from the log-in page.
Then, you will see an option for"I Have Something Stuck!"
Click on that and it will ask you some registration information, and an adoption code that is on that account.(I hope you saved your adoption tags)
Ive used this I have something Stuck a few times.
They are pretty quick in responding.

Hope this helps
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