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Old 03-01-2009, 09:56 AM   #1
Emperors Rear Guard
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Default Unanswered: Can't long on- over 2 hours trying

HELP! I have cleaned my cache and updated flash player. If I try webkinz.com I get a message that the link is broken. I went to customer service and tried to log in there and get a blank page. I can get to the eStore (figures). I called the customer service number but their hours are M-F. Can anyone help? Am I just out of luck? Is the site just overloaded? ???????
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Old 03-01-2009, 10:08 AM   #2
hoa! I'm
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Default Re: Can't long on- over 2 hours trying

I don't exactly know sorry, I'd usually just go to customer service but you already tried that, did you try using another computer? I don't think that'll work but try
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Old 03-01-2009, 10:13 AM   #3
Just.Live.Life(as a)
Banned
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Default Re: Can't long on- over 2 hours trying

I'm not exactly the computer whiz, so I'm not sure what's wrong...I would try calling them tommorow (Monday) and ask them what is wrong. Hopefully by then it will be fixed

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Old 03-01-2009, 10:15 AM   #4
Emperors Rear Guard
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Default Re: Can't long on- over 2 hours trying

Thanks. I called them back and left a message in case this continues for more than a day. Ack!
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Old 03-01-2009, 10:16 AM   #5
hopee May 24 weekend
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Default Re: Can't long on- over 2 hours trying

Be sure you are using this link Welcome to Webkinz® - a Ganz website this happened to me once and it was almost like I had a bad link. Not sure if this is the case with you but it very well could be
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Old 03-01-2009, 10:37 AM   #6
Emperors Rear Guard
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Default Re: Can't long on- over 2 hours trying

Didn't work. This is the broken link message I keep getting:
Page not found - connection failure
Click the image to open in full size. Oops! This link appears broken.

Suggestions:


None of the "suggestions" work.
Thanks for the try though.

---------- Kinz Krazed added 7 Minutes and 32 Seconds later ----------

Whoa!! Clicked log in on the customer service site and I'm in!! Yipee! Now, do I want to try adopting my Yorkie? Hmmm? Maybe I'll try. Thanks for all the replies.

---------- Kinz Krazed added 7 Minutes and 37 Seconds later ----------

Nope-can't adopt. Just blanks. Did get to visit Artie, though. Well, I guess I have to log back in since there are no back buttons and I don't have access to the tabs.

Last edited by Kinz Krazed; 03-01-2009 at 10:37 AM.. Reason: Automerged Doublepost
Kinz Krazed is offline Female
Old 03-01-2009, 10:59 AM   #7
hope147
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Default Re: Can't long on- over 2 hours trying

Im having the same problem!
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Old 03-01-2009, 12:14 PM   #8
Halloween(:
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Default Re: Can't long on- over 2 hours trying

Good job on getting it to work! Welcome to Webkinzinsider!
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Old 03-01-2009, 12:15 PM   #9
uvs the weim
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Default Re: Can't long on- over 2 hours trying

Try going to zingoz.com or zangoz.com (it brings you to webkinz hompage)
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Old 03-01-2009, 12:22 PM   #10
GammaTwila
Gift Guru
 
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Default Re: Can't long on- over 2 hours trying

Good luck! I have one account this happens on and it's my larger account. If you have a second account, you might try logging into it. At least then you are "on".

GOod luck.
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