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Old 01-18-2011, 01:05 AM   #1
duwang gang
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Default Unanswered: Can't log in to WKN, and another WKN problem.

First of all, i created an account on WKN to post on the forum. I completely remember my password, but i think i MAY have forgotten my username. I'm not sure because it says invalid info anyway. So i'm trying to log into the parents account because i'm GUESSING it will show my username and password. I know the password and email for the parents account, but apparently it's wrong. So i click on forget password, and i type in the email we used to register the parent account. IT SAYS IT DOESN'T EXIST! So now i can NOT get into my webkinz newz account. Any ideas?

And another thing, today i caught a snowflake on WKN. I was happy i choose today to look for a snowflake there because of the snowman cookie that's not available in WW. So it asks me to type my webkinz username and password so the prize can be added to my dock. I try several times typing in the security code, my info, and clicking the "i agree to the rules" box. But it keeps saying either "invalid code" or "Invalid info"!!! And i know what some of you are thinking, but no; no one could have hacked my account and changed my WW password, because i can still get in. I'm so mad at WKN right now. Luckily nothing has gone wrong on WW lately except a little mazin' hamsters thing, but i really need help with WKN.

Thank you,
-Luree
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Old 01-18-2011, 03:43 AM   #2
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Default Re: Can't log in to WKN, and another WKN problem.

Hey, Just an idea... Maybe you have your caps locked...I'm not sure if it is that sensitive but its worth a try. Hope this helps
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Old 01-18-2011, 11:28 AM   #3
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Default Re: Can't log in to WKN, and another WKN problem.

Maybe you should just create another account. They are free. I'm sorry you are having problems with it.
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Old 01-18-2011, 01:56 PM   #4
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Default Re: Can't log in to WKN, and another WKN problem.

Either one of their advice are good. Maybe its case sensitive, and you caps or spelt it wrong? And if it still doesn't work, make a new one
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Old 01-18-2011, 03:23 PM   #5
duwang gang
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Default Re: Can't log in to WKN, and another WKN problem.

Nope, my caps lock isn't on. I would know because a light lights up whenever i push that button. I guess you guys are right, making a new account wouldn't be to bad... Thank you for the help!
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Old 01-18-2011, 03:43 PM   #6
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Default Re: Can't log in to WKN, and another WKN problem.

Your welcome Since we couldn't give you a very clear answer, we should just close this I will do that for you, to save the work.
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