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Old 08-22-2008, 06:04 AM   #1
ISH GRANTED! Now a
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Angry Unanswered: Can't Log In...stuck on "green grass"..Help, please!

Please help me everybody!

I tried to log in to Webkinz this morning (5:00 am -ish) and would get the "loading W" on the green grass for a split second and then the green grass background would just stay there even though the bar at the bottom of the screen said "done".

After a couple of tries I finally got in, but then made the mistake of trying to go to the trading room. I could go there and even get into a room, but then everything froze up (couldn't move my pet or even back out of the clubhouse) so I logged out.

Then I couldn't log in again...green grass forever!

I tried everything...first I "cleared my cache" and deleted the Webkinz shortcut from my desktop and from my Favorites and emptied my Recycle Bin (ouch!)...I did that after a bout of "Daily Maintenence" on WW that lasted 3 days...it worked for that, but not for this! Then I updated my Flash Player. That seemed to work. I avoided the Clubhouse and started doing my Daily stuff (thought I'd be "safe" with that...). I did the WOW, Wishing Well, Charm Forest, Gem Hunt, Survey, "I Love My Webkinz" and those all worked good until I tried to go to "My Room" so I could do my gardening...then I got the dreaded "Please Wait". Soooooooo, I logged out (silly me!).

Now I'm stuck on that green grass again!

Please, Please, Please help me...
I love Webkinz (over 20 pets ), I just can't get in to play!

Will try to be patient and appreciate any help anyone can give me...
Thanks!

ldskinzkid is offline
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Old 08-22-2008, 06:25 AM   #2
myseth
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Default Re: Can't Log In...stuck on "green grass"..Help, please!

I am so sorry for your problem. You have taken more steps than I even knew existed. Wish I could help.
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Old 08-22-2008, 06:48 AM   #3
Buizel Master of Hyr
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Default Re: Can't Log In...stuck on "green grass"..Help, please!

if you were using internet exporer, you can use mozilla firefox (which is what i use on my computer), or if there's another computer, you can use that computer.
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Old 08-22-2008, 07:36 AM   #4
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Default Re: Can't Log In...stuck on "green grass"..Help, please!

Hi Batman

Thanks for the suggestion. I tried from the other two computers in the house and had no luck on them either, so I don't think it was my computer. My husband could log in on his account and I didn't try my daughter's account (yes...the whole family is hooked on Webkinz! *sigh*), so I don't know what was causing it...

I tried to log in before I came here to check for replies and was able to get on (three and a half hours later!) and able to go to my room, so far so good.

I have to go to work though, so I wasn't able to do more than go to my room, log out, check here and go!

Hopefully whatever was wrong is fixed now, if not I will try your mozilla firefox idea.

Thanks again

....any other suggestions from anybody else, please post in case I'm still having trouble after work...

Eat, sleep, and breath Webkinz!
Forget Phonics...I'm hooked on Webkinz!
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Old 08-22-2008, 08:37 AM   #5
leahb31
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Default Re: Can't Log In...stuck on "green grass"..Help, please!

If I were you I would makes sure I Xed out of every program and internet on your computer, then I would get into the internet, got to webkinz log on page, click refresh, then log in, if you get the green screen leave it up and walk away from your computer for 5 minutes. Then come back. Sometimes it just takes a few minutes (even though is says done). If that doesnt' work while in the green screen click on F5, which is webkinz reset for when it is stuck, and try again. Good luck, if you are able to get in see how many items are in your dock, you should have under a 100, if you have a lot it takes longer to load. Good luck, dani
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Old 08-22-2008, 08:40 AM   #6
123Dopey
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Default Re: Can't Log In...stuck on "green grass"..Help, please!

Press "F5" on your keyboard and it will return you to the log in page try logging in again. That is What Ganz suggestes.
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Old 08-22-2008, 09:38 AM   #7
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Default Re: Can't Log In...stuck on "green grass"..Help, please!

Dear lbskinzkid,
I have no idea what to do. This has happened to me several times. I usually log out and log back in.
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Old 08-22-2008, 10:42 AM   #8
blackcatsarecute
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Default Re: Can't Log In...stuck on "green grass"..Help, please!

View Post Originally Posted by ldskinzkid
Please help me everybody!

I tried to log in to Webkinz this morning (5:00 am -ish) and would get the "loading W" on the green grass for a split second and then the green grass background would just stay there even though the bar at the bottom of the screen said "done".

After a couple of tries I finally got in, but then made the mistake of trying to go to the trading room. I could go there and even get into a room, but then everything froze up (couldn't move my pet or even back out of the clubhouse) so I logged out.

Then I couldn't log in again...green grass forever!

I tried everything...first I "cleared my cache" and deleted the Webkinz shortcut from my desktop and from my Favorites and emptied my Recycle Bin (ouch!)...I did that after a bout of "Daily Maintenence" on WW that lasted 3 days...it worked for that, but not for this! Then I updated my Flash Player. That seemed to work. I avoided the Clubhouse and started doing my Daily stuff (thought I'd be "safe" with that...). I did the WOW, Wishing Well, Charm Forest, Gem Hunt, Survey, "I Love My Webkinz" and those all worked good until I tried to go to "My Room" so I could do my gardening...then I got the dreaded "Please Wait". Soooooooo, I logged out (silly me!).

Now I'm stuck on that green grass again!

Please, Please, Please help me...
I love Webkinz (over 20 pets ), I just can't get in to play!

Will try to be patient and appreciate any help anyone can give me...
Thanks!

This happens to me alot. I shut down the computer for ten minutes, and then get back on. It always works!

-Gingermybeagle
Gingermybeagle is offline Female
Old 08-22-2008, 11:31 AM   #9
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Default Re: Can't Log In...stuck on "green grass"..Help, please!

I've been having the same thing happen... green screen at log in and Please Waits.. Constantly..


I have NEVER had this happen... i tried from 3 different computers, and same thing... I have to log in seriously like 10 times to finally get into my account... then after about 10 minutes I get please wait...

Never has this happened to me..

My sons account is fine.. just mine
kellyschrvr is offline Female
Old 08-22-2008, 03:22 PM   #10
Akio2000
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Default Re: Can't Log In...stuck on "green grass"..Help, please!

I have 3 accounts and one of mine is having this problem most of today. I have tried using Internet Explorer, Mozilla Firefox and Opera. My guess is that Ganz is having some server problems. I also noticed today that after I harvested my garden, I could not water the plants until I left the yard and then re-entered.
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