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Old 10-14-2010, 03:53 PM   #1
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Default Unanswered: Can't log out of WI

Help please!!!!!!

After checking out the forum for a little bit, I tried to log out of Webkinz Insider but it won't let me.

If I close WI and go to another site then come back it still has me as logged in.

How can I log off? The screen just gets a little dark and I can still read everything but it won't log me off.

I solved my problem. I closed down all web sites I was in, shut down the computer, waited a bit before restarting the computer.

Solved my own problem. I shut down all other web****es I had opened, closed down the computer, waited a bit then restarted my computer.

Last edited by China; 10-14-2010 at 03:53 PM..
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Old 10-14-2010, 06:34 PM   #2
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Default Re: Can't log out of WI

This was happening to another person, also. I'm going to try to log out, and see if I can. It's a good thing that you solved your own problem! Thank you for warning us that we may not be able to log off when we try to.

Emma
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Old 10-16-2010, 05:17 AM   #3
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Default Re: Can't log out of WI

That is a problem for me as well...

But I just close it out and after about 15 minutes it logs out...Still it gets annoying

Does anyone have a suggestion?
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Old 10-16-2010, 03:08 PM   #4
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Default Re: Can't log out of WI

Go to the main forum page and go down to the bottom, there should be another log out button down there.

Click the image to open in full size.
But I will pass on this problem as well.

P.S. it works for me with Firefox, but not IE....are you using IE?

Last edited by Jennielou; 10-16-2010 at 03:26 PM..
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Old 10-16-2010, 03:20 PM   #5
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Default Re: Can't log out of WI

Under the WI banner is a option bar, the last option says "Log out"
Click the image to open in full size.
If this doesn't work, please ask me or part of a staff.
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Old 10-16-2010, 03:23 PM   #6
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Default Re: Can't log out of WI

View Post Originally Posted by Pengu911
Under the WI banner is a option bar, the last option says "Log out"
Click the image to open in full size.
If this doesn't work, please ask me or part of a staff.
That's what is not working for her. And when I use IE that button does not work for me either. Its a problem I've passed onto Justin.
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Old 10-16-2010, 03:26 PM   #7
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Default Re: Can't log out of WI

Oh, I though she didn't know it didn't exist. :/

Are you sure WI isn't having a glitch?
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Old 10-16-2010, 03:27 PM   #8
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Default Re: Can't log out of WI

It is a "glitch" of sorts for some. And seems to be related to the Internet Explorer browser. It works for me on Firefox.
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Old 10-17-2010, 04:52 AM   #9
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Default Re: Can't log out of WI

View Post Originally Posted by Jennielou
It is a "glitch" of sorts for some. And seems to be related to the Internet Explorer browser. It works for me on Firefox.

I use IE and if I log out of WI I don't get the message that all the cookies have been cleared ... scren used to change colour I think... and if I close my browser and go do something else for awhile... THEN I click on where I have WI bookmarked in favorites and I am still signed in as soon as the page opens.
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Old 10-17-2010, 01:29 PM   #10
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Default Re: Can't log out of WI

I have the same problem & found, just like Jennielou had stated, that last night when I logged out, all I had to do is scroll to the bottom of the Forom Page Under Where it states what Members are online, there is Another Place that states Your Username Log Out & all you have to do is hit that. Yes I am on IE. Try It.
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Last edited by PoliceProperty; 10-17-2010 at 01:30 PM.. Reason: Spelling
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