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Old 08-10-2008, 12:13 PM   #1
Memew2008
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Question Unanswered: Can't log in - only green screen

I'm sure someone else has had this problem, and I did try search but couldn't find anything. When I log into WW, I only get a solid green screen with absolutely nothing there. I can't even use the Log Out button. I was in WW early this morning, so I know it was working.

Does anyone have any suggestions?
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Old 08-10-2008, 12:19 PM   #2
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Default Re: Can't log in - only green screen

I think we have all had that at one point or another. Try entirely closing down your browser, and then starting it up again.
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Old 08-10-2008, 12:37 PM   #3
Memew2008
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Smile Re: Can't log in - only green screen

Well this was a first for me, but your suggestion worked. Thank you so much.

What really blew me away was that I could still sign into my grandson's account, but not mine.

Once again, my sincere thanks.
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Old 08-10-2008, 12:48 PM   #4
klij
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Default Re: Can't log in - only green screen

Oh that happens to me alot. Try clicking totally out of the internet and then relog into it and then try logging in again. Hope this helps. If not then maybe somethings is wrong with your computer!
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Old 08-10-2008, 01:02 PM   #5
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Default Re: Can't log in - only green screen

I belive, Ganz put a note on the bottom of the Log In Screen.

Quote:
"If your Browser does not log you in within 30 seconds, refresh the page and try again"
I'm pretty sure they wrote something to that effect.

Good Luck!
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Old 08-10-2008, 01:19 PM   #6
loopysnoop
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Default Re: Can't log in - only green screen

shut down your whole browser and open it back up and go to webkinz and login.
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