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Old 02-06-2010, 08:57 PM   #1
I'm Julia
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Default Answered: Can't Log In! Help ME!

I have been trying for a few days now. I have cleared my catche several times. I type in my user name and password, it starts loading, but i only get as far as a green screen. I am getting really worried, will someone please help me?

Last edited by skyrazor12; 02-06-2010 at 08:58 PM.. Reason: I thought I would look stupid for spelling "have" and "please" wrong...
skyrazor12 is offline Female
Best Answer - Posted by Kayfookey
If you've cleared your cache already, try restarting your computer. If that doesn't work, refresh and you might want to try re-typing www.webkinz.com or use this link:
http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=0

If you still get the green screen, possibly try a different browser. For example, if you use Safari, maybe try Mozilla Firefox.

Also, maybe this link to the Ganz Customer Service loading issues might be useful:
http://customerservice.webkinz.com/cs/us_en/li.php

I hope I helped! Good luck!

Kay:el1:
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Old 02-06-2010, 09:06 PM   #2
Kafeebunny
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Default Re: Can't Log In! Help ME!

If you've cleared your cache already, try restarting your computer. If that doesn't work, refresh and you might want to try re-typing www.webkinz.com or use this link:
http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=0

If you still get the green screen, possibly try a different browser. For example, if you use Safari, maybe try Mozilla Firefox.

Also, maybe this link to the Ganz Customer Service loading issues might be useful:
http://customerservice.webkinz.com/cs/us_en/li.php

I hope I helped! Good luck!

Kay:el1:
Kayfookey is offline Female
Old 02-06-2010, 09:07 PM   #3
I'm movin' on ♥
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Default Re: Can't Log In! Help ME!

Maybe try using a different browser. It also might work if you click the refresh (f5) button. I don't know any other tricks, sorry. I hope that works for you.
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Old 02-06-2010, 09:08 PM   #4
I'm Julia
Webkinz :)
 
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Default Re: Can't Log In! Help ME!

Thanks, I will try those!
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Old 02-06-2010, 09:30 PM   #5
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Default Re: Can't Log In! Help ME!

This has happened to me before and it still does sometimes. What I do is after I log in the first time and it wont let me in, then I log out and log in again. It might take two or three tries. Make sure you wait a minute or so. It takes patience ( sorry if I spelled that wrong ) well, I hope this helps!
createadream is offline Male
Old 02-06-2010, 10:03 PM   #6
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Default Re: Can't Log In! Help ME!

http://www.webkinzinsider.com/forum/...ot-log-599041/
There was a thread about this, it might help you. Good Luck!
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