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Old 05-01-2009, 10:28 AM   #1
dragoneyez85
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Default Unanswered: Can't log in. HELP!

I am having an issue this morning. On the log in page I type in my info and hit "Begin Playing" but nothing happens. I have restarted the internet several times but no luck. I use firefox since webkinz has never worked for me on my internet explorer. Can anyone help me? I know that some have suggested I should clear something on my internet like cookies or something but since I only use firefox for webkinz I am not that experianced with it so cannot find that option under the internet options found in the tools tab. I don't even know if that is the problem so I could use any suggestions or instructions. Please help! It's driving me crazy not being able to log in. Thanks a bunch guys.
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Old 05-01-2009, 10:31 AM   #2
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Default Re: Can't log in. HELP!

Hmmm...well it is great that you have Firefox, and clearing your cookies would definitely help, but I'd also reccommend resarting your computer. Sometimes that happens to me when I log on - nothing happens - but when I restart it after closing all Internet tabs it works.

Hope this helps, and good luck!
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Old 05-01-2009, 10:38 AM   #3
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Default Re: Can't log in. HELP!

Thanks a bunch, I figured would have to do that. I was just putting it off because my laptop has issues when I try to restart and can freak out on me. I will keep my fingers crossed and try that next.
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Old 05-01-2009, 10:42 AM   #4
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Default Re: Can't log in. HELP!

In Firefox go to Tools pulldown menu and Clear Private Data.
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Old 05-01-2009, 12:27 PM   #5
dragoneyez85
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Default Re: Can't log in. HELP!

No luck with the restart laurencyru, thanks anyway. I will try to clear the private data now, thanks for the how to lotamoxie. Wish me luck.

Success! Hugs to you Lotamoxie! Thank you so much!

Last edited by dragoneyez85; 05-01-2009 at 12:27 PM..
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