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Old 10-22-2012, 04:23 PM   #1
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Default Answered: Can't log on

Iv been trying for days to get on my account and it says the servers are down. Suggestion?
friedchickenrox is offline Female
Best Answer - Posted by bluemorpho
I didn't play for like 2 years, but I had no trouble logging on. I would call Ganz. They can help you recover your account if it's inactive or you forgot login info. I know they did that for someone else on WI...
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Old 10-22-2012, 05:31 PM   #2
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Default Re: Can't log on

I'm sorry that's been happening to you! How frustrating.
Usually when that happens, you can fix it with the standard "refreshing:"
- clear your cache
- turn off your computer and turn it back on
- try again


Good luck!
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Old 10-22-2012, 08:27 PM   #3
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Default Re: Can't log on

Also, try a different browser. Often one will work better than others. If it still won't work, you may need to call Ganz.
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Old 10-22-2012, 09:16 PM   #4
ebkinz ExtravaGANZa!
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Default Re: Can't log on

I would suggest trying to use a different browser like Ritzcracker suggested.
extravaGANZa is offline Male
Old 10-22-2012, 09:23 PM   #5
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Cool Re: Can't log on

Try Google Chrome.
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Old 10-23-2012, 04:07 PM   #6
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Default Re: Can't log on

Google chrome didn't work. Is it because I haven't been on webkinz in a really long time?
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Old 10-24-2012, 02:40 PM   #7
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Default Re: Can't log on

View Post Originally Posted by friedchickenrox
Google chrome didn't work. Is it because I haven't been on webkinz in a really long time?
It might be. How long has it been since you played on it last?
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Old 10-24-2012, 02:51 PM   #8
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Default Re: Can't log on

Probally 2009... What do I do if I wana get all my stuff back?
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Old 10-24-2012, 03:55 PM   #9
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Default Re: Can't log on

I didn't play for like 2 years, but I had no trouble logging on. I would call Ganz. They can help you recover your account if it's inactive or you forgot login info. I know they did that for someone else on WI...
bluemorpho is offline Female
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