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Old 03-04-2011, 07:05 PM   #1
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Default Unanswered: Can't Log on!

I can log on my main WW account, but when i try to log on to my other account either nothing loads or I get a please wait that won't go away! I cleared my catch and this still isn't helping.
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Old 03-04-2011, 07:16 PM   #2
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Default Re: Can't Log on!

If you're using Firefox, check the bottom left corner and see what number it says after wapi when it tries to load. If it's wapi10, there's a problem with that server. Ganz is aware and working on it.
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Old 03-04-2011, 07:19 PM   #3
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Default Re: Can't Log on!

On WKN they said WW was running a little slow. That might be your problem.
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Old 03-04-2011, 07:22 PM   #4
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Default Re: Can't Log on!

View Post Originally Posted by doggoneit
On WKN they said WW was running a little slow. That might be your problem.

Yeah, but I just can't log-on on one of my accounts.
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Old 03-04-2011, 07:23 PM   #5
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Default Re: Can't Log on!

View Post Originally Posted by ratgirl57
Yeah, but I just can't log-on on one of my accounts.
Wierd then.
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Old 03-04-2011, 07:23 PM   #6
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Default Re: Can't Log on!

that's doing the same thing for me i can't log on

it goes to a green screen
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Old 03-04-2011, 07:24 PM   #7
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Default Re: Can't Log on!

Thanks for the info Mynoey. I was wondering why our second account wasn't working even though our main one and my mom's account both work. I am 90% percent certain that it was wapi10 that was giving me so much grief.
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Old 03-04-2011, 07:24 PM   #8
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Default Re: Can't Log on!

Their idea of running slow is impossible to log on. After trying for 3 hours I just got on, but I still have a please wait and can't do anything. I missed the Wheel of Wishes and getting that pink couch. FRUSTRATING!!
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Old 03-04-2011, 07:28 PM   #9
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Default Re: Can't Log on!

So, how can we fix this? I thought it was just my computer- but now I see it's not!
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Old 03-04-2011, 07:58 PM   #10
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Default Re: Can't Log on!

View Post Originally Posted by ratgirl57
So, how can we fix this? I thought it was just my computer- but now I see it's not!
You can't fix it. You just have to wait for Ganz to fix it, and it might take them a few hours. They are working on it.
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