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Old 06-14-2010, 08:22 PM   #1
Webkinz :)
koaquin is an unknown quantity at this point

Default Unanswered: Can't Log In

When I try to log in, all I get is the green screen and then everything is frozen. I notice a few glitch reports that say this has been fixed. Well, not for me. It's been frozen all day.
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Old 06-14-2010, 10:16 PM   #2
-Stay Strong-
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Default Re: Can't Log In

Try using a different browser, or restarting your computer. That works for me sometimes.
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Old 06-15-2010, 04:22 AM   #3
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Default Re: Can't Log In

This glitch has been quite common this week. If you've noticed, a lot of threads say that they can't get in WW.
I would suggest just calling Ganz. They're bound to do nothing about it, but hey, its worth a try.
Then you could do like Jordan said and try a different browser. I have Explorer and it usually brings webkinz up for me. But if you already have Explorer, then you could try Firefox.

Hope this helps!
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Old 06-15-2010, 04:24 AM   #4
ell, Hello
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Default Re: Can't Log In

I don't have this problem often, but had it yesterday and was not able to buy the green popstar dress or do the 4pm activities. I have IE.
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Old 06-15-2010, 09:07 AM   #5
Fever32
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Default Re: Can't Log In

I would contact ganz here:
https://www.ganzestore.com/csform

Good luck in getting this awful glitch fixed!


Carly
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Old 06-15-2010, 08:52 PM   #6
One odd
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Default Re: Can't Log In

Try calling Ganz or clearing your cache. There is a great guide to clearing your cache here,

http://www.webkinzinsider.com/forum/...-cache-534364/
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Old 06-15-2010, 10:58 PM   #7
I'm Ashlyn (:
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Default Re: Can't Log In

Wait a while. When I wait 30 more seconds it will show up. If not clean the cache or try a different web browser, I would suggest Opera.
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Old 06-16-2010, 08:16 AM   #8
Sarah!
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Default Re: Can't Log In

i press the f5 ky to refresh the page.
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Old 06-16-2010, 08:55 AM   #9
Did you know? I'm a
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Default Re: Can't Log In

This used to happen to me quite often. Try clearing you cache and trying again. Try using a different browser. I use FireFox, I find Internet Explorer to much of a hassle. Try restarting your computer. Sometimes, it may just be your computer playing tricks on you. If you restart it it should work. Also, try reloading the page. And last, but certainly not least (or maybe it is), just try over and over again to get in. This is what I do most of the time. It usually works after like the fifth try. I agree that this should have been fixed a while ago. I just remembered one more thing, try calling or emailing Ganz: Phone: 1-866-WEBKINZ Email: WebkinzSupport@ganz.com

Don't give up hope! I hope this helped!
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