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Old 05-18-2010, 06:03 PM   #1
egg
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Thumbs down Answered: Can't Log On!

Hey fellow webkinz lovers! I have an odd problem on my hands. Everyday when I try to log on to Webkinz it says that the user information is wrong! And the only way I can log on is if I say that I forgot my password and then I have to change my password completely.

Does anyone know what is going on? Please help!
egg is offline Female
Best Answer - Posted by mickey26
Try this log in, but it'll proabably not work. http://mci2.webkinz.com//loader4.php...ser&aol=0&fs=0

If it doesn't work try to clear your cache. If you don't know how, here's a link- http://www.webkinzinsider.com/forum/...-cache-534364/

Good luck!
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Old 05-18-2010, 06:08 PM   #2
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Default Re: Can't Log On!

Are you sure you're typing your password in completely correctly? That could be the problem. Sometimes when I keep making mistakes in my password. I write it down on Microsoft or Notepad and type it in. Then I copy and paste it on Webkinz. Try that next time. If it still isn't working let me know.
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Old 05-18-2010, 06:14 PM   #3
egg
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Default Re: Can't Log On!

View Post Originally Posted by MyjesticS
Are you sure you're typing your password in completely correctly? That could be the problem. Sometimes when I keep making mistakes in my password. I write it down on Microsoft or Notepad and type it in. Then I copy and paste it on Webkinz. Try that next time. If it still isn't working let me know.
Thanks for the info! But I know I am putting it in right, but I 'll try again.
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Old 05-18-2010, 06:18 PM   #4
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Default Re: Can't Log On!

Make sure that Cap Locks isn't on.
If you still have that problem, change the password.
I had that happen once, I typed my password EXACT and it still didn't work, so I just changed it.
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Old 05-18-2010, 06:23 PM   #5
egg
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Default Re: Can't Log On!

View Post Originally Posted by MeWuvKitties
Make sure that Cap Locks isn't on.
If you still have that problem, change the password.
I had that happen once, I typed my password EXACT and it still didn't work, so I just changed it.
Thanks for the help I tried that and it STILL doesn't work, I swear this computer of mine is....
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Old 05-19-2010, 05:29 PM   #6
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Default Re: Can't Log On!

Try this log in, but it'll proabably not work. http://mci2.webkinz.com//loader4.php...ser&aol=0&fs=0

If it doesn't work try to clear your cache. If you don't know how, here's a link- http://www.webkinzinsider.com/forum/...-cache-534364/

Good luck!
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Old 05-19-2010, 05:42 PM   #7
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Default Re: Can't Log On!

Hello.
I Had Almost The Same Problem To I Changed My Password And It Still Didn't Work So I Had To Contact Webkinz And They Fixed It. Hope I Helped.
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Old 05-19-2010, 08:00 PM   #8
Lil Kinz
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Smile Re: Can't Log On!

View Post Originally Posted by egg
Hey fellow webkinz lovers! I have an odd problem on my hands. Everyday when I try to log on to Webkinz it says that the user information is wrong! And the only way I can log on is if I say that I forgot my password and then I have to change my password completely.

Does anyone know what is going on? Please help!
it might of expired sorry if it did im sorry
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Old 05-19-2010, 08:04 PM   #9
huhmoreplease
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Default Re: Can't Log On!

I got two emails and tons of messages before one of my accounts closed. I am so sorry to hear about your problem. How is it going?
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Old 05-19-2010, 08:08 PM   #10
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Default Re: Can't Log On!

Call Ganz tomorrow. Be sure to have at least one of your pet tags on hand to prove the account is yours.
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