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Old 11-03-2009, 01:17 PM   #1
GiantPandaLover11
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Default Unanswered: Can't load WW!!

Ever since I upgraded my AVG to the newest version yesterday,I have been unable to load Webkinz World. I can log in,but when I do,noting loads. I either get stuck on a blank Newspaper,or a green screen. I'm not sure why this happened. Can anybody help me? And is anybody else experiencing this problem?

Last edited by Pandah; 11-03-2009 at 01:57 PM..
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Old 11-03-2009, 04:24 PM   #2
Deadly WHONK jg1976
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Default Re: Can't load WW!!

i was just about to make a thread about this. i have had the same issues. i was able to log on and get me halloween bag and play the super wheel but whenever i try to do the activities i get the dreaded "please wait" or a blank screen :/

i called AVG customer service and explained what was going on and the rep asked me "are you using the paid version or the free version" when i told her it was the free version she transferred me to an automated system that proceeded to tell me that they cant give free advice. if i wanted help i would have to buy AVG .

someone please help!!! ganz cant do anything (i called them too) because there is nothing wrong on their end.
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Old 11-03-2009, 04:26 PM   #3
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Default Re: Can't load WW!!

Thank you for replying. I'm sorry you are experiencing the same problem.
I can not believe they told you to pay for advice!! That is just not right.
I think I recall a thread where someone had the same problem,and disabled something on AVG?
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Old 11-03-2009, 04:38 PM   #4
Deadly WHONK jg1976
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Default Re: Can't load WW!!

ohhh i know right? there should be some support for people with the free version. i wouldnt know how to disable it lol. plus i dont want to leave my computer unprotected.
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Old 11-03-2009, 04:39 PM   #5
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Default Re: Can't load WW!!

Does AGV have a popup blocker? Or, does AGV have a function that allows you to add safe sites ? I attached a link below for the WW loader that you could cut and paste there.

Also, maybe if you are just going to play webkinz close your AGV

You might try using a different browzer too. If you are currently using IE , then I would suggest giving Mozilla a try and see if it makes a difference.

Here is a direct link to the WW loader...maybe this will help.

http://mci2.webkinz.com//////loader4...ser&aol=0&fs=0

Good luck
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Old 11-03-2009, 04:41 PM   #6
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Default Re: Can't load WW!!

View Post Originally Posted by gotchagood5
Does AGV have a popup blocker? Or, does AGV have a function that allows you to add safe sites ? I attached a link below for the WW loader that you could cut and paste there.

Also, maybe if you are just going to play webkinz close your AGV

You might try using a different browzer too. If you are currently using IE , then I would suggest giving Mozilla a try and see if it makes a difference.

Here is a direct link to the WW loader...maybe this will help.

http://mci2.webkinz.com//////loader4...ser&aol=0&fs=0

Good luck
It does have a popup blocker,but WW wouldn't have came up and it did.
I don't want to disable AVG and leave my computer unprotected,though. We've had some hacking problems lately.

I currently use the most updated version of Mozilla Firefox,and have never had a problem before. Is there any other way??
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Old 11-03-2009, 05:03 PM   #7
Deadly WHONK jg1976
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Default Re: Can't load WW!!

View Post Originally Posted by gotchagood5
Does AGV have a popup blocker? Or, does AGV have a function that allows you to add safe sites ? I attached a link below for the WW loader that you could cut and paste there.

Also, maybe if you are just going to play webkinz close your AGV

You might try using a different browzer too. If you are currently using IE , then I would suggest giving Mozilla a try and see if it makes a difference.

Here is a direct link to the WW loader...maybe this will help.

http://mci2.webkinz.com//////loader4...ser&aol=0&fs=0

Good luck
yes to pop up blocker, dont want to be unprotected, using firefox and i never tried using the multi window thing...ill have to check it out in a bit. thanks gotcha
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Old 11-03-2009, 05:14 PM   #8
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Default Re: Can't load WW!!

View Post Originally Posted by Pandah
Ever since I upgraded my AVG to the newest version yesterday,I have been unable to load Webkinz World. I can log in,but when I do,noting loads. I either get stuck on a blank Newspaper,or a green screen. I'm not sure why this happened. Can anybody help me? And is anybody else experiencing this problem?
This is exactly what has happened to me since I upgraded my free AVG. I can get in, but I cannot get complete any jobs, harvest my garden, or do Magic Forest activities. They always end with a Please Wait... and I cannot continue.
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Old 11-03-2009, 06:17 PM   #9
Deadly WHONK jg1976
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Default Re: Can't load WW!!

i tried the link you gave gotcha and its the same thing...please wait and blank pages . thanks for the suggestion
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Old 11-03-2009, 10:30 PM   #10
GiantPandaLover11
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Default Re: Can't load WW!!

I figured out a solution!!
I told my dad about the problem,and he looked around on AVG's Overview,and disabled the link scanner thing. Now Webkinz works just as well as it did before! I think it is the only solution right now,so go ahead and disable it.
I'm sure it won't leave your computer unprotected,because my dad works on computers,so he knows his stuff.
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