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Old 08-04-2009, 09:06 PM   #1
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Default Unanswered: Can't load webkinz

We recently moved and I have no idea what internet service we have. We have to have dishTv for cable because of the corporate account here. We use to have cable broadband and never had issues loading webkinz. Now that we have moved we can't load webkinz, it stays on the part where is shows the w with the green background. We also noticed that we can't load nickeloden games either. I won't be home during the day for another week to have our stupid 8-5 help desk help us. I have cleared the cookies and everything. I checked for java, adobe, and windows update. We run foxfire browser. Does anyone have any ideas. I usually can fix computer problems but I can't figure this out!
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Old 08-04-2009, 09:11 PM   #2
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Default Re: Can't load webkinz

Oh, I'm sorry.

Seems like you've tried a lot... Do you have any other browsers? (Internet Explorer or Google Chrome) Maybe you could try one of those and see if it loads... I usually don't have any problems with Firefox. Does it take longer for WI to load to, or is it the same as where you lived before cause maybe it's you Internet Connection...

Good luck!
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Old 08-04-2009, 09:14 PM   #3
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Default Re: Can't load webkinz

Oh, and it wouldn't hurt to clear you cache again.
Maybe you were doing it wrong? Here's a guide that explains it ---> http://www.webkinzinsider.com/forum/...-after-534444/
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Old 08-05-2009, 03:52 AM   #4
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Default Re: Can't load webkinz

I have tried internet explorer and it does the same thing too.
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Old 08-05-2009, 03:54 AM   #5
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Default Re: Can't load webkinz

Ive noticed i cant log into ww until 4am pacific time
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Old 08-05-2009, 09:15 AM   #6
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Default Re: Can't load webkinz

Have you updated anything lately? I updated my browser and it is no longer compatible with WW. I can't seem to do anything about it, so this computer I can only use Firefox for WW. My dad's computer can use both! It is upsetting. Even the computer guy doesn't get it... I hope it works out soon. Maybe you could go back to an unupdated version of IE or Firefox. Just an idea...
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Old 08-05-2009, 10:05 AM   #7
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Default Re: Can't load webkinz

your best bet is to change your server again, maybe try other ones. Or try updating your computer, if its outdated this means it could not load webkinz. If this continues, i would contact ganz to see if they have any suggestions.
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Old 08-05-2009, 10:10 AM   #8
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Default Re: Can't load webkinz

Typically the issues folks have with satellite internet are as much with latency (due to the way the signals have to go out to a satellite, back in to the ISP on earth, and then to the internet, and back again via the satellite) in the time between the data packets being sent from one end and arriving at the other (in both directions)...

You could try to eliminate any other traffic to the internet to maximize the speed, but it may be the latency is just going to make it untenable.

I would make sure there are no other computers accessig the internet, and no other programs running in the background stealing bandwidth on the PC you are using. Then try tech support for Direct TV to see if there are any tweaks available to lessen the latency (worth a shot, as some providers aparently have ways to improve this)...

Worst case scenario perhaps you can visit the library in town, we know folks in our rural community that do so a couple times a week (due to the lack of suitable internet connectivity where they live)... most libraries nowadays have extremely good internet bandwidth available to patrons.

Best of luck!
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