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After the upgrade this morning, the picture of our Bullfrog is blank. All of our other Webkinz pictures show, except Farrah, our beautiful Bullfrog.
Adding to my problem, when I try to load her character in her room, the screen stuck on the "Loading Characters" screen. When I took her to find Doug, she wasn't visible in the room, although he knew she was there.
Last edited by clarkcs38; 04-14-2010 at 12:09 PM..
I just checked my Bullfrog, he is missing as well. I did not try to go to his room, but looked on the My Pets page. His graphic is not on his Bio either.
I'm sure it's just a glitch that will be fixed soon.
I called Ganz about this same problem- the lady told me they are having an issue with the Bullfrogs today and not to play with that pet. She said not to go into a room with the Bullfrog at all or everything will freeze.
Hope this helps and she did say it should be fixed by tomorrow.
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