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recently i have been noticing that when i want to go to my pet's rooms, when its on the loading lounger and the page is loading up, webkinz world freezes on "loading Doors". to unfreeze i have to log out. and i still can't get it to work. One time i sat there on the "loading doors" screen for 10 min. and something popped up that said," a file could not be uploaded." i pushed OK then it didn't change. Is this happening to anyone else?
hello - and welcome to WI - your first post!
I had this happen to me recently when I adopted a new pet - the reason that the room wouldn't load (in my situation) was that the pet was loading into a room that was absolutely full - it was my storage room, so I had to call Ganz (at that point, I didn't know that that was the problem) and the assistant removed some things from my room and put them in my dock, and then it worked fine.
Others will tell you some of their experiences - is it just one room or all of them?
I will move you to the Somebody Help! forum since this is not a glitch. As Jazzinmarch and toricutie have said, you will have to phone Ganz to fix this problem. 1-866-932-5469 week-days office hours EST, and the caller must be over 18.
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