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Old 09-14-2009, 10:44 AM   #1
I Rules!
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JulieBear01's Avatar
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Lightbulb Unanswered: Can't load kinzchat phone! :(

I never have a problem at home or anywhere except for my laptop at school. I have cleared the cache/ cookies. etc. I have logged off and on. I have tried to go directly to the clubhouse and tournament area. All I get is Couldn't load kinzchat server. I don't know what else to do. Please someone help I want to get into the clubhouse. Oh I am a deluxe member so when you ever try to load your phone it always wants to open i gold, never any other color. Anyone have any ideas?
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Old 09-14-2009, 10:54 AM   #2
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WI Subscriber
Default Re: Can't load kinzchat phone! :(

Try clearing you cache.
If that doesn't work then try a different Internet browser.
Or sometimes if you have Internet Explorer you can use Firefox at this link ---> Firefox Browser | Free ways to customize your Internet

Hope I helped! And Good Luck!
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Old 09-14-2009, 11:22 AM   #3
I Rules!
Webkinz :)
 
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Default Re: Can't load kinzchat phone! :(

I have cleared my cache and I have tried the internet explorer and that didn't work so I downloaded mozzilla firefox and that didn't work. Could it be that it has to be a secure connection and not a public? This is only happening at my college.
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Old 09-14-2009, 08:32 PM   #4
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Default Re: Can't load kinzchat phone! :(

Restart your computer. That usually works for me! Hope you can load it!
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Old 09-14-2009, 09:17 PM   #5
what is going on
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Default Re: Can't load kinzchat phone! :(

I'm not really sure what is going on. If it is only your laptop at school, there must be a problem with the computer or internet connection there.
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Old 09-15-2009, 10:36 AM   #6
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WI Subscriber
Default Re: Can't load kinzchat phone! :(

My guess is that if you have a computer at school maybe they dont allow Webkinz. Ask your friends if they have the same problem... if they do then you know that they probably blocked it. Otherwise, if they don' t have it happen when they play Webkinz then its probably a computer problem or connection. Also, try restarting sometimes that works. Good luck!
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Old 09-15-2009, 11:12 AM   #7
upside down is an M
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Default Re: Can't load kinzchat phone! :(

it is probably because you are at school we are not even a loud to watch youtube at our school ...
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