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Old 08-02-2007, 04:41 PM   #1
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Default Unanswered: Can't load into a room.

i'm curious if any1 else is having troubles getting into specific rooms? i can't seem to get into my "Kooky Scientist" themed room. i'm pretty sure the only webkinz i have in there is my love puppy but i can't get into the room with any other webkinz. i've tried Opera and Internet Explorer, i've tried clearing the cache on both, i've tried getting into the room with other webkinz using both the door and the map and haven't had any luck at all. it just gets stuck on the "Loading Furniture screen about 3/4's of the way to finished.

any suggestions? any1 experiencing anything similar? i assume it's since the layout update but i can't be sure.

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Old 08-02-2007, 04:46 PM   #2
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Default Re: Can't load into a room.

I haven't had any problems like that here, but it seems like lots of people are having all different troubles due to the update.
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Old 08-02-2007, 04:46 PM   #3
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Default Re: Can't load into a room.

i thought maybe i'd include a pic just in case it's a common item/piece of furniture that isn't loading. only thing that's changed in this room is that i added experiment station #2 (so #1,2,3&4 are now there)

Click the image to open in full size.
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Old 08-02-2007, 05:33 PM   #4
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Default Re: Can't load into a room.

I can't log into any of my rooms. Sigh...
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Old 08-02-2007, 08:29 PM   #5
conception
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Default Re: Can't load into a room.

Quite a coincidence -- I can't get into my Scientist room either. The only thing I can think of is that some experiments are going on that we're not allowed to see
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Old 08-03-2007, 05:56 PM   #6
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Default Re: Can't load into a room.

Just wanted to update this thread.

i sent an email to support@webkinz.com and got this seemingly automated response:

Hello,

Thank you for writing to us. You were having problems with your Webkinz World account.

In order for us to properly address your issue, please go to www.webkinz.com and click on the 'Customer Support' link, located below the 'Log In' button.

Please go to the 'Loading Issues' section. Once you find your specific question, please fill out the corresponding form and send us your request.

Thank you,

Webkinz Customer Support


now seeing as i've narrowed the problem down to not being able to load into a room with the "Kooky Scientist" theme, i can't seem to find the corresponding "specific question" or "form" to send them my request. so i'm caught in limbo. and i guess with monday being a holiday i will remain "Love Puppy-less" and "Kooky Scientist-less" for the long wknd. BOOO!!
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