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Old 12-17-2009, 03:49 PM   #1
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Default Unanswered: Can't Hunt Gems!

I tired to do the gem hunt, but it got stuck here!

You can still click things to do, but you can't gem hunt!

This happened multiple times and logging out/in again dosen't help!

Anyone else have this problem?
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Old 12-17-2009, 03:57 PM   #2
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Default Re: Can't Hunt Gems!

Yes, I just logged on and the Curio shop is having multiple problems. If I click on Gem Hunt, I get the same picture and can't click on the map. I just tried going from Daily Activities, by clicking on Gem Hunt under the DAs and clicking on the map, but even when I found a gem, he won't respond. It probably has to do with some maintenance Ganz was doing earlier.
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Old 12-17-2009, 03:58 PM   #3
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Default Re: Can't Hunt Gems!

I'd try logging out then log back in and try again. If that doesn't work then restart your computer.
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Old 12-17-2009, 04:35 PM   #4
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Default Re: Can't Hunt Gems!

This happened to me but after logging out and then clearing cache, then shutting down browser and relaunching it works fine. HTH
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Old 12-17-2009, 04:36 PM   #5
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Default Re: Can't Hunt Gems!

This happened to me multiple times. I tried logging out and back in again, but that didn't work. So I shut down my computer and then started it again and it started working again.
Old 12-17-2009, 05:56 PM   #6
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Default Re: Can't Hunt Gems!

I'm having this problem with the Curio shop using my firefox browser. When I tried with Internet Explorer it worked fine. Too bad, cause I prefer firefox.

Is anyone else finding it to be browser-specific, or did I just get really lucky that it worked with IE?

I ask because I know my firefox updated yesterday, and before that I was having no problems with Curio Shop. So I wonder if it's something to do with the firefox update that's causing the problem?
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Old 12-17-2009, 06:00 PM   #7
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Default Re: Can't Hunt Gems!

That's never happened to me, I don't really do gem hunt that much.
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Old 12-17-2009, 06:40 PM   #8
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Default Re: Can't Hunt Gems!

This happened to me today, but only on two of my accounts that are on server 17. I was going to report it here, but I cleared my cache and it worked. Try doing that and see if it helps.

I was using Firefox and clearing today's cache was all that I needed to do.
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Old 12-17-2009, 08:24 PM   #9
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Default Re: Can't Hunt Gems!

When I enter the Curio SHop I can't load anything at all. Similar to "meepox's" picture, Arte's speech bubble remains blank, but I can't even go shopping! These options remain "faded" so I can't click on them... I am also on firefox, tried clearing my cache and no luck. I'm wondering if it's to do with the recent webkinz updates?
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Old 12-18-2009, 12:05 PM   #10
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Default Re: Can't Hunt Gems!

I had the same problem, but followed the advice about clearing your cache and restarting your computer and Arte seems to be fine now. I use the AT&T Yahoo browser.

One thing I noticed when I was deleting my cookies is that there was an box that said "Preserve Favorites website data" that would keep the cookies and preferences for my favorite websites. Of course Webkinz World is one of my favorites! I never noticed this box before and made sure it was unchecked. That could be a problem some people are having. Maybe they delete their cookies, but still keep the ones for their favorite sites.

Hope this helps someone!

Last edited by Brie209; 12-18-2009 at 01:44 PM.. Reason: Correct browser type
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