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Old 11-27-2007, 05:57 PM   #1
Lil Kinz
Mummykinz is an unknown quantity at this point

Default Unanswered: Can't get my son in! Why?

Hi all. My son just got a new Webkinz. My daughter signed him up on the site but we still can't get him in. Evidently she has written down both the wrong user name and password because neither one will allow us to send a help request on the Webkinz site. You have to know one or the other I guess. Anyway, we have the tag so we know that number but that is not getting us anywhere. Can anyone tell me how to contact help there w/o the UN or password? Thanks!
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Old 11-27-2007, 06:01 PM   #2
Gift Guru
sba1995's Avatar
sba1995 is a glorious beacon of lightsba1995 is a glorious beacon of light

Default Re: Can't get my son in! Why?

You can call this number...1-866-932-5469 ext 2635. I hope you get it worked out. I'm sure they will be very helpful.
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Old 11-27-2007, 06:06 PM   #3
Lil Kinz
Mummykinz is an unknown quantity at this point

Default Re: Can't get my son in! Why?

Thank you so much! I am going to try it right now.
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