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Old 01-05-2008, 07:17 PM   #1
Webkinz :)
 
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webkinz155 is an unknown quantity at this point

Default Unanswered: cant get in my room

hey do you know any ting that could happen in my room. i cant open my room i get stuck in the middle of the purple chair. does anybody know how they can help me please help me i wold love it!!!!!!!!!!!!!!
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Old 01-05-2008, 07:19 PM   #2
I LOVE FIGURE SKATIN
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Default Re: cant get in my room

nope!!! lol call Ganz on monnndddaayy!! lol
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Old 01-05-2008, 09:18 PM   #3
horsychick
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Default Re: cant get in my room

Try logging out then logging back in! YOu room will be reset! Good luck!
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Old 01-05-2008, 09:29 PM   #4
i ate a
Webkinz :)
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Default Re: cant get in my room

try clearing your cache heres how
you can also find this info on webkinz.com in help

Internet Explorer 6:
• At the top in the pull-down menus (File, Edit, Tools etc.), click Tools, then 'Internet Options'
• This brings up a dialog with 6 tabs across the top (General, Security, Content...)
• Click 'General; then look for 'Temporary Internet Files'
• Click Delete Cookies. Then click 'OK'.
• Click 'Delete Files', then (if it appears, check off 'Delete all offline content', then click 'OK'
• Click 'OK' again and this should clear all cached pages

Internet Explorer 7
• From the Tools menu, select Internet Options
• Choose the General tab
• Under Browsing history, click Delete
• Next to “Temporary Internet Files”, click Delete files
• Click Close, and then click OK to exit.


Fire Fox:
• Click Tools and select Options
• Click the Privacy icon
• Click Clear Now in the Private Data area
• Click OK
• Exit and re-launch the browser
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Old 01-05-2008, 09:59 PM   #5
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Default Re: cant get in my room

Did you just adopt a new pet? They've been having trouble getting the adoption process right. I just adopted a new pet yesterday and can't get her in my room either. If you have more than one pet, try entering the room as them instead. Hope this helps...
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Old 01-05-2008, 11:33 PM   #6
breeseth
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niagara has a reputation beyond reputeniagara has a reputation beyond reputeniagara has a reputation beyond reputeniagara has a reputation beyond reputeniagara has a reputation beyond reputeniagara has a reputation beyond repute

Default Re: cant get in my room

I can't get into my bathroom. The purple chair loads halfway and then everything freezes. I e-mailed ganz about a week ago and no response yet. I wish they'd hurry up, my pets smell (need a bath) and they really need to go to the bathroom.
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Old 01-05-2008, 11:59 PM   #7
Lil Kinz
 
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Default Re: cant get in my room

My new account is still messed up as well. Been over a week now. Can't get into her room, can't play in tournaments, no chatting - etc. etc. I've emailed Ganz. Keeping my fingers crossed!
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Old 01-06-2008, 12:11 AM   #8
lildancer054
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webkinz_addict054 is just really nicewebkinz_addict054 is just really nice

Default Re: cant get in my room

Yes, I know exactly what is wrong.
Your pet is in your bathroom- and you have an antique sink.
This is happening to me with my new pet (11th, so it was randomly placed...in the bathroom, of course) so I have not seen him in my room yet.
I emailed Ganz about a week ago but no reply yet.
The glitch should be fixed pretty soon but if it's not give them a call(im too scared)
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Old 01-06-2008, 12:19 AM   #9
Love WW
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JINGLES139 is the cats pajamas!JINGLES139 is the cats pajamas!JINGLES139 is the cats pajamas!JINGLES139 is the cats pajamas!JINGLES139 is the cats pajamas!JINGLES139 is the cats pajamas!

Default Re: cant get in my room

I can't get into my bathroom either. I have tried everything, a different door, log out - back in again, emptyed the cache, I'm calling in the morning. I am sick of all the glitches.
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Old 01-06-2008, 10:14 AM   #10
xorelox
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Default Re: cant get in my room

Call GANZ at 1-800-webkinz
or email GANZ at support@webkinz.com
I hope GANZ can help you!
-xorelox
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