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Old 08-14-2009, 09:47 AM   #31
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Default Re: Can't get login page to appear

As I understand it, they have many different servers, and sometimes one or two will be down, while others continue to work. I have heard of families with several accounts where some can log on and others can't. We just have the bad server this time. I have a newer account- are yours older or newer?
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Old 08-14-2009, 09:47 AM   #32
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Default Re: Can't get login page to appear

View Post Originally Posted by Tj03
Sorry guys I don't know what else to suggest...I'm using firefox and I logged in at the top of the hour...I hope you guys get it sorted out.
Nope, getting a white screen with that, too.
You must be on an open server, TJ That happens sometimes, they allow people in while they are field testing to see if 'real life' is acting the way they want it to during programming. If they let us ALL in, they can't pinpoint trouble areas. So they just allow a trickle in Guess we actually have a maintenance
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Old 08-14-2009, 09:49 AM   #33
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Default Re: Can't get login page to appear

View Post Originally Posted by upsetness
As I understand it, they have many different servers, and sometimes one or two will be down, while others continue to work. I have heard of families with several accounts where some can log on and others can't. We just have the bad server this time. I have a newer account- are yours older or newer?
Mine is a newer account. I just joined in March of this year. Still all I get is blank white screen.
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Old 08-14-2009, 09:49 AM   #34
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Default Re: Can't get login page to appear

I'm not even being given the choice of account to log into. It turns white before i get to that page.
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Old 08-14-2009, 09:50 AM   #35
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Default Re: Can't get login page to appear

View Post Originally Posted by Desty
I'm not even being given the choice of account to log into. It turns white before i get to that page.
Same here.
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Old 08-14-2009, 09:51 AM   #36
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Default Re: Can't get login page to appear

VERY upset that ALL our accounts are missing WHEEL of DELUXE @ 10.. THis happened before w/ a Webkinz error.... I hope they make up for this...it is upsetting.. all week alot of fluff activities.. & I look forward to the Wheel of Deluxe days.. (last time this week all 5 of our accoutns only got food & cash...) so I want time to get the golden path, the banner, Wish token, KInzstyle.. anything cool arggg

& we will miss the 12 Noon rare which NONE of my 5 accounts have & we have been on for 2 years. And only 2 have the globe onsale @ 4pm. ARGGG was very excited about WW today.

And guys it doesn't matter how old your account is, or what server you are on... because WW would only know this if you had a chance to login & tell it your account name & password etc.. that send it somewhere. So this is a Webkinz Wide problem for ALL the millions of members... again.

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Last edited by Maeffy; 08-14-2009 at 09:54 AM..
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Old 08-14-2009, 09:52 AM   #37
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Default Re: Can't get login page to appear

I am in and out of four accounts....the North American and one Euro.
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Old 08-14-2009, 09:58 AM   #38
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Default Re: Can't get login page to appear

I'm able to get on, but my sister e-mailed me that she can't. I was able to spin her deluxe wheel for her.
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Old 08-14-2009, 09:58 AM   #39
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Default Re: Can't get login page to appear

I am habving the same problem. Hopefully it will get fixed quickly.

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Old 08-14-2009, 09:59 AM   #40
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Default Re: Can't get login page to appear

Been having problems since 9:57 AM myself =(
Been Frustrated/ Confused/ trying everything recommended by Ganz in their Help section
looked everywhere for info...nothing has worked... I am so Happy I found Webkinz Insider & became a member!!! This place is so Helpful & Awesome!! Always makes me feel better even when I am frustrated with Webkinz... I totally agree that Ganz should do a better job of keeping Customers informed!!! They really don't seem to have any appreciation for us at all!! They just want our money!!
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