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Old 04-27-2009, 01:20 AM   #1
Call me Ebizaleth!
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Default Unanswered: Can't get into WW...anybody else?

I was in the middle of playing a game on WW a few minutes ago and it suddenly logged me out. When I try to log back in it tells me it can't connect right now. It's doing the same for my sister's account. Is anybody else having this problem?
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Old 04-27-2009, 01:25 AM   #2
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Default Re: Can't get into WW...anybody else?

That's because the site is down for normal maintenance. It normally happens about this time of night. I don't know how long its down for. I am normally asleep at this time. Don't worry it happens every night at this time.
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Old 04-27-2009, 01:26 AM   #3
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Default Re: Can't get into WW...anybody else?

uh oh sounds like the nightly upgrade again... it seems to be doing that every night at midnight.
it doesn't work for me eitherr
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Old 04-27-2009, 01:29 AM   #4
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Default Re: Can't get into WW...anybody else?

View Post Originally Posted by bunnyslippers13
uh oh sounds like the nightly upgrade again... it seems to be doing that every night at midnight.
it doesn't work for me eitherr
Maintenance normally happens every night at 2:00 am. The website will be down until approx 4:40 tomorrow morning (it used to only last an hour or so but it longer these days).

If you have a Euro or Asian account there is still 2:00 am main (2 am there time) but it is quite short.

If you want to play WW all night you need an Asian account - it's daytime there now!
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Old 04-27-2009, 01:36 AM   #5
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Default Re: Can't get into WW...anybody else?

I don't have access to my Asian account at the moment. Can't even get to the screen for typing in User ID and password. Fingers crossed it isn't down for long!
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Old 04-27-2009, 01:38 AM   #6
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Default Re: Can't get into WW...anybody else?

View Post Originally Posted by Jarrah
Maintenance normally happens every night at 2:00 am. The website will be down until approx 4:40 tomorrow morning (it used to only last an hour or so but it longer these days).

If you have a Euro or Asian account there is still 2:00 am main (2 am there time) but it is quite short.

If you want to play WW all night you need an Asian account - it's daytime there now!
for me its midnight for some reason.... strange.
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Old 04-27-2009, 01:39 AM   #7
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Default Re: Can't get into WW...anybody else?

Ok....I guess I knew that, but it just completely slipped my mind! Haha Thanks so much for reminding me! My brain doesn't really work right ater about 1:00...
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Old 04-27-2009, 01:40 AM   #8
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Default Re: Can't get into WW...anybody else?

View Post Originally Posted by bunnyslippers13
for me its midnight for some reason.... strange.
It's 2:00 am kinztime normally (and seemed to be tonight) - what time zone are you in?
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Old 04-27-2009, 02:43 AM   #9
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Default Re: Can't get into WW...anybody else?

View Post Originally Posted by KiwiMum
I don't have access to my Asian account at the moment. Can't even get to the screen for typing in User ID and password. Fingers crossed it isn't down for long!
Try going thru customer service link to the upper left link there to log in or go directly to log in type screen by copy/paste something like http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=0
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Old 04-27-2009, 03:17 AM   #10
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Default Re: Can't get into WW...anybody else?

Don't worry, maintenance happens for everybody every night. I'm actually glad that there is maintenance, because then I know I'm not missing anything when I go to sleep!
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