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Old 06-24-2010, 04:52 PM   #1
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Default Unanswered: Can't Get Into WW

I log in and when it's supposed to take you to WW it's been normal, except for today. I cleared my cache. My screen goes black after log in, then goes black and green striped and a message says the adobe flash plug was disabled. It gives me an option go send a report. That is it. I keep trying to log in and it does the same thing. It was fine yesterday. I don't want to miss out on anything.

Can someone help me please?

Thanks.
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Old 06-24-2010, 05:04 PM   #2
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Default Re: Can't Get Into WW

Maybe you need updates of adobe flash on your computer?
Hope I helped!
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Old 06-24-2010, 06:02 PM   #3
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Default Re: Can't Get Into WW

They have a new version of adobe flash so maybe you need the newest version?
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Old 06-24-2010, 11:19 PM   #4
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Default Re: Can't Get Into WW

Download the newest Adobe Flash... or a cookie may have gone awry. Clear your cookies. Google instructions because I believe the instructions vary from browser to browser.
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Old 06-25-2010, 10:03 AM   #5
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Default Re: Can't Get Into WW

Like everyone else said, install a new version of adobe. But then, I also recommend that you restart your computer and such, just so you know that the updates are in full affect. Then try logging into WW again.
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Old 06-25-2010, 01:11 PM   #6
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Default Re: Can't Get Into WW

I'm having the same problem! AHH! I don't know if my mom will let me get the new adobe. I've already refreshed, too.
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Old 06-25-2010, 03:31 PM   #7
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Default Re: Can't Get Into WW

adobe is free, just go and sign up for updates!
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Old 06-25-2010, 10:51 PM   #8
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Default Re: Can't Get Into WW

I am having the same problem. It occurred after I updated my Adobe flash player this afternoon. Now I can't get into Webkinz. I have cleared my cache and restarted my computer. Everytime I put my user name and password in, it loads for a few minutes then I get a green screen saying Adobe Flash player has crashed.
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Old 06-26-2010, 01:23 AM   #9
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Default Re: Can't Get Into WW

That's exactly what's happened to me as well. The odd thing is that it's only happening on one of my accounts and only when I'm using Firefox - my other accounts, no problem getting in.
I'm still OK when I use IE or Google Chrome, though. So, for that one account, I have been using Google Chrome, since IE doesn't load the Employment Office or the KA very well.
And maybe it's just me (or coincidence), but it seems like this started when Ganz started showing those animated crab and hamster ads.
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Old 06-26-2010, 02:03 AM   #10
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Default Re: Can't Get Into WW

View Post Originally Posted by Ranger1985
That's exactly what's happened to me as well. The odd thing is that it's only happening on one of my accounts and only when I'm using Firefox - my other accounts, no problem getting in.
I'm still OK when I use IE or Google Chrome, though. So, for that one account, I have been using Google Chrome, since IE doesn't load the Employment Office or the KA very well.
And maybe it's just me (or coincidence), but it seems like this started when Ganz started showing those animated crab and hamster ads.

I said the exact same thing you just said last night in another thread about this same problem!
People are just starting to have this problem on Firefox in the past few days.
I have 6 accounts and IE, Google Chrome and FF
I have no problems except with one (very large) account and only on FF
I haven't updated or reinstalled or downloaded anything.
I just have to go to another browser for that large account and everything is fine.
I wonder if it is Firefox or what?
I hope everyone can log on WW!
Good luck everybody!
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