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Old 06-24-2010, 12:52 AM   #1
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Default Unanswered: Can't get into room

I am trying to do my garden and I can't get into it. I can change pets and get into other rooms but not my garden. Is anyone having any problems with any of their pets or garden? TIA!

Kirsten
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Old 06-24-2010, 12:55 AM   #2
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Default Re: Can't get into room

I have never heard of this problem. I was able to garden today. Is your garden a big garden? I mean, do you have every square filled with some kind of item? You do need to leave at least one square blank (i think) or else your pet could get stuck when jumping to the room.
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Old 06-24-2010, 01:11 AM   #3
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Default Re: Can't get into room

No it isn't big. I only have about 12 plants in there. I finally got the message that it couldn't load a file. I hope that in the morning it will be fixed. Thanks for your input.

Kirsten
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Old 06-24-2010, 01:11 AM   #4
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Default Re: Can't get into room

Go to GANZ customer help section, I think there is a category for rooms that won't load.
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Old 06-24-2010, 11:00 AM   #5
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Default Re: Can't get into room

Thanks! I just sent in a request so we will see what happens.

Kirsten
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Old 06-24-2010, 11:12 AM   #6
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Default Re: Can't get into room

that happened to me before
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Old 06-24-2010, 02:45 PM   #7
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Default Re: Can't get into room

Do you have a wooly mammoth in your room you are trying to get into? Currently those rooms can't load. Phone calls are the best way to go
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Old 06-25-2010, 01:17 PM   #8
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Default Re: Can't get into room

Does your garden have an item in each and every avalible space? Rooms like that often have glitches. And like COWS said, rooms with Woolly Mammoths in them can't load, either.

Try clearing your cache, re-booting your computer, or just waiting till later to try again.
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Old 06-25-2010, 03:33 PM   #9
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Default Re: Can't get into room

also be sure that your dock is not too full, i had over 1000 items and could not get into my rooms. I had to call ganz, but i was finally able to get into the wshop and sell, sell, sell! and make alot of storage rooms!
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