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Old 01-09-2010, 07:08 AM   #1
Webkinz :)
 
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Red face Unanswered: Cant get into room

I haven't been able to get into any of my rooms this mortning...locks up while loading...
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Old 01-09-2010, 07:35 AM   #2
Webkinz :)
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Default Re: Cant get into room

That is awful i have had no trouble getting into my rooms. Try to clean out the cache if your still having problems call ganz up. Good luck to you
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Old 01-09-2010, 09:29 AM   #3
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Default Re: Cant get into room

Clear your cache, if you do not know how it is on the webkinz website on technical problems i think. Call GANZ, they will try to help. Are there any updates needed on your computer or web browser? Do you have the latest flash player? Try using a different computer if you have one. This has all happenned to me before. If you have a mac and see a pinwheel, that just means it is trying to load, maybe you clicked on it too fast? Go on your account, and select contact us and then comments. Tell them what is going on and include your username.I really hope this helps.
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Old 01-09-2010, 10:19 AM   #4
God bless y'all
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Default Re: Cant get into room

I am locked out TOO I think it is because I bought the new flooring and put it down!
KLMLH is offline Female
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