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Old 08-03-2007, 11:02 AM   #1
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loverofwebkinz is a jewel in the roughloverofwebkinz is a jewel in the rough

Red face Unanswered: Can't get into my room, no food, no prizes in balloon dartz game

What a mess Webkinz World has been in since the new layout. I have lost items, not received any free food on the daily activiities, no prizes won on the balloon dartz game even though I hit a balloon everytime. None of them popped.

And on top of that, I can't load into my room. It freezes everytime. How can I tend to my garden if I can't get on!

What a mess!!!
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Old 08-03-2007, 11:45 AM   #2
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Default Re: Can't get into my room, no food, no prizes in balloon dartz game

i would email ganz and tell them about your problems.
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Old 08-03-2007, 12:14 PM   #3
aewaew
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Default Re: Can't get into my room, no food, no prizes in balloon dartz game

yes, email ganz. The email address is support@webkinz.com
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Old 08-03-2007, 05:00 PM   #4
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Default Re: Can't get into my room, no food, no prizes in balloon dartz game

Here's the automated reply i got back from Ganz after emailing them with the same "Loading" issues:

Hello,

Thank you for writing to us. You were having problems with your Webkinz World account.

In order for us to properly address your issue, please go to www.webkinz.com and click on the 'Customer Support' link, located below the 'Log In' button.

Please go to the 'Loading Issues' section. Once you find your specific question, please fill out the corresponding form and send us your request.

Thank you,

Webkinz Customer Support


this is no help whatsoever seeing as there's nothing on the website that relates to "Not having my Kooky Scientist room load".

too bad i missed the customer support hours on the phone. guess i'll be waiting until monday
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