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Old 01-20-2009, 06:48 AM   #1
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Default Unanswered: Can't get into Garden!

Hi, my garden is PACKED with fruits and veggies, but earlier this hadn't stopped me from being able to get into the yard. Now, whenever I try to go in it locks up right before the loading is complete! I can't get in and that garden cost A LOT! Has this happened to anyone else? Please help me!
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Old 01-20-2009, 06:54 AM   #2
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Default Re: Can't get into Garden!

I had that happened before... If logging out and back in doesn't help, you might have some stuck crops.. which is what I had... I ended up calling because i didn't know what was wrong... But I was told that some of the crops were stuck.. The rep fixed it and to my surprise ALL the crops were then seeds in my dock..
It was also recommended to not pack the yards... about 75 items per room/yard... I just leave a path in mine and they are ok now
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Old 01-20-2009, 08:32 AM   #3
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Default Re: Can't get into Garden!

I had that happen to me when the newest adopted pet decided to land in my garden = locked room.

Best thing you can do is call Ganz.

Good luck!!
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Old 01-20-2009, 11:03 AM   #4
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Default Re: Can't get into Garden!

Do you have donut seeds planted? I've heard they can 'lock' a yard! Contacting Ganz is your only option...good luck!
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Old 01-20-2009, 12:48 PM   #5
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Default Re: Can't get into Garden!

This happened to be before, also. As someone suggested, I had to contact Ganz to fix the problem. I used the Wekinz email feature and told them I had a stuck item, and just listed the room name and a plant name. Within about 4 days they had 'unstuck' the whole room for me, and everything was returned to my doc. Definitely follow the suggestion of not having 100 plants in the room (which is what I had). Leave the 4 center squares empty, as a mandate, and it helps to leave "paths" open, too... just so the room will load easier.
Good luck, and I'm sure Ganz will help you solve this problem.
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Old 01-20-2009, 01:07 PM   #6
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Default Re: Can't get into Garden!

You also have to be careful about packing a room or garden because you never know where your pet will show up after you have passed the tenth one. If your room or garden is full, then not only will your items become stuck your pet will be stuck in there also. You have to contact Ganz and have them unstick the items and/or pet. Hope this helps.
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